Dynamic professional with a strong work ethic and adaptability, excelling in fast-paced environments. Proven ability to master new skills quickly and work effectively without supervision. Exceptional interpersonal skills enhance collaboration and drive team success. Eager to embrace new challenges and contribute to organizational growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Fluids Assistant
Rita Angus Retirement Village
06.2023 - Current
Company Overview: Ryman Company
Ensures proper hydration for all residents/elderly in the Hospital level of care.
Gives/delivers morning tea to residents with their preferences.
Maintaining a record of any fluids and food given to residents, as per myRyman care.
Advising the RN of any changes and concerns about resident’s condition and record in myRyman care.
Feeding the resident/elderly.
Organizing the clinical stock room/ setting up the dining area.
Ryman Company
Provider Relations Supervisor
Maxicare Healthcare Corporation Inc.
02.2019 - 03.2023
Company Overview: Health Insurance in the Philippines
Responsible for affiliation of partner providers following Criteria of Standards to ensure superior quality healthcare and expands a large network in the country.
Affiliates (Hospital, Clinics, Dental Clinics and Physicians)
Ensure partner providers are in good and healthy relationships by renewing contracts and attending their concerns.
Negotiating and do benchmarking for any hospital diagnostic rates.
Deals with clients on their health benefits that they want to avail and advise what all inclusions on their availed plan/benefits.
Incharge in handling situations that require negotiating skills.
Health Insurance in the Philippines
Wholesale Supervisor
S&R Membership Shopping
04.2016 - 02.2019
Company Overview: Retail Shopping Industry in the Philippines
Executes directions and sales strategies relative to volume sales.
Helps the Club to attain sales targets.
The one who handles Volume purchases of our business customer accounts/members ensuring to handle all their needs (Hotel, Restaurants and caterers, Grocery owners).
Basic Merchandising skills, to ensure all products displayed are meet with the standard operating procedure of the company.
Ensures customer satisfaction.
Retail Shopping Industry in the Philippines
Shop Specialists
Globe Telecommunications
06.2015 - 03.2016
Company Overview: Philippines
Ensures sales targets of the branch will be met. (Postpaid, Prepaid and Internet services/ products)
Ensures subscriber satisfaction by assisting their applied plans and their other subscriptions.
Ensures Customer/Consumer satisfaction.
Philippines
Barista
O’ Coffee Club
03.2010 - 11.2012
Company Overview: Singapore
Took coffee, food and other beverage orders and prepared them for customers quickly and effectively.
Delivered excellent customer service and prompt food and beverage delivery.
Maintained a clean and professional appearance of the bar.
Customer Service Oriented.
Singapore
Customer Development Supervisor
PILIPINAS MAKRO
07.2008 - 02.2010
Ensures Recruitment, Development and retention of key accounts to attain sales target. (Hotel, Restaurant and Retail accounts)
Ensures all bookings of bulk orders are coordinated and customer satisfaction needs.
Education
BS Nursing -
Liceo De Cagayan University
Practical Nursing Course -
St. Augustine School of Nursing
Skills
Strong verbal communication
Active listening
Adaptable
Resilient under pressure
Eager to acquire new skills
Minimal supervision
Basic retail merchandising skills
Strong organizational skills
Multitasking
Proficient with MS Word
Proficient with MS Excel
Proficient with MS PowerPoint
Cross-functional teamwork
Cleaning
Workplace organization
Proficient in health and safety practices
References
Character Reference will be furnished upon request.