Junhui Xie
Auckland,AKL
Summary
More than five years of experienced in the construction industry, coupled with at least three years of sales and customer service experience. Have achieved remarkable results in the trade support role, establishing strong relationships with clients and maintaining close connections with colleagues and account managers.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Site Supervisor
Cynosure Home
12.2022 - Current
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Order materials and manage deliveries
- Established team priorities, maintained schedules and monitored performance.
- Maintained records and logs of work performed and materials and equipment used.
Trade Support
Bunnings Silverdale Trade Centre
08.2021 - 03.2022
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Discussed financial options with clients and provided informed suggestions.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Established strong relationships with Chinese customers, assisting them through various means such as WeChat, email, phone, and landline for inquiries, placing orders, delivery, after-sales service, and all other related matters.
Installation Team Leader
TKX Engineeing Ltd
11.2019 - 06.2021
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults
- Increased longevity of HVAC systems by performing preventive maintenance
- Participated in a number of large-scale projects, such as the replacement of air conditioning in Albany High School, the installation and maintenance of air conditioning and ventilation ducts in several large apartments, and countless experiences in the installation of central air conditioning and central vacuuming in residential buildings
- Have a certain understanding of housing construction, proficient in various electrical tools.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Awning Assistant
New Zealand Window Shades
09.2019 - 11.2019
- Operated sewing machines to join, reinforce or decorate products and performed hand stitching for smaller projects
- Conferred with designer to determine types of material and garment styles desired
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Technical Support
Curtain Space
08.2018 - 09.2019
- Installation and Measurement
- Customer Service
- Problem solving.
Branch Manager
LongSheng International Construction Group Co., LTD
03.2015 - 03.2018
- Organize employees to participate in the bidding of government projects
- As a project manager to edit and analyze tender documents
- Site management experience working on government projects
- Strong personality and confidence to manage multiple sites A Plus Print & Banner Auckland, New Zealand.
Education
Diploma of Construction - Construction Management
Unitec Insitute of Technology
Mount Albert, NZ2025
Associate of Applied Science - Information Technology
New Zealand School of Education
New Lynn, Auckland2015
Skills
- Scheduling
- Product Knowledge
- Computer Proficiency
- Customer Relationship Management (CRM)
- Consultative Sales
- Paperwork Processing
- Call Management
- Customer Relations
Timeline
Site Supervisor
Cynosure Home
12.2022 - Current
Trade Support
Bunnings Silverdale Trade Centre
08.2021 - 03.2022
Installation Team Leader
TKX Engineeing Ltd
11.2019 - 06.2021
Awning Assistant
New Zealand Window Shades
09.2019 - 11.2019
Technical Support
Curtain Space
08.2018 - 09.2019
Branch Manager
LongSheng International Construction Group Co., LTD
03.2015 - 03.2018
Diploma of Construction - Construction Management
Unitec Insitute of Technology
Associate of Applied Science - Information Technology
New Zealand School of Education
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