Faith Talivai
Auckland
Summary
Dedicated F&B Steward with proven skills in customer service, event setup, and safety compliance. Committed to maintaining cleanliness and organisation while delivering exceptional dining experiences. Open to new experiences for the future.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
F&B Steward
Ovation
Penrose
07.2024 - Current
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted in setting up dining areas for events and service.
- Delivered dishes and beverages to customers promptly and courteously.
- Responded promptly to customer inquiries or complaints regarding food quality or service issues.
Warehouse Assistant
Loreal
Otahuhu
12.2024 - 08.2025
- Operated warehouse equipment to manage inventory efficiently.
- Organized products for timely dispatch and delivery.
- Followed safety protocols to ensure a safe workspace.
- Assisted team members in maintaining a clean work environment.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Inspected and moved products to designated areas in warehouse.
- Lifted materials of varied weights on regular basis.
- Used pallet jacks to move items to and from warehouse locations.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Trained new employees regarding warehouse procedures and standards.
- Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
FOH Team Member
KFC
Mangere East
12.2022 - 09.2023
- Provided excellent customer service to enhance guest experiences.
- Operated kitchen equipment to prepare food according to safety standards.
- Maintained cleanliness of dining area and kitchen to ensure hygiene compliance.
- Handled cash register transactions accurately and efficiently for customer purchases.
- Restocked supplies and ingredients regularly to support operational needs.
- Assisted team members during busy periods to improve workflow efficiency.
- Communicated effectively with coworkers to coordinate service during peak hours.
- Followed KFC procedures for food preparation and quality control consistently.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Demonstrated knowledge of menu items in order to assist customers with their selections.
Education
Otahuhu College
Otahuhu , AucklandSkills
- Customer service
- Event setup
- Inventory management
- Time management
- Safety compliance
- Active listening
- Personal hygiene maintenance
- Task prioritization
Languages
English
First Language
Samoan
Elementary (A2)
A2
Accomplishments
- Endorsed with merit Level 1
- 2nd place u17s Basketball tournament
- Levels 1,2 and 3 NCEA
Timeline
Warehouse Assistant
Loreal
12.2024 - 08.2025
F&B Steward
Ovation
07.2024 - Current
FOH Team Member
KFC
12.2022 - 09.2023
Otahuhu College