Junior Meatoga
AKL,New Zealand
Summary
Dynamic and adaptable professional with a robust work ethic and exceptional interpersonal skills, eager to embrace a challenging role in any industry to leverage transferable skills and foster professional growth. Proven operations specialist with a track record of optimising processes and driving efficiency, demonstrating a strong ability to lead teams and navigate changing demands while consistently achieving operational goals. Expertise in project management, process improvement, and effective communication underpins a reliable, collaborative spirit and results-driven approach. Committed to delivering impactful solutions that enhance organizational performance and contribute to team success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Ambassador
Britomart Group
09.2022 - Current
- Acted as a liaison between customers and management to ensure seamless operations delivery, resolving any issues promptly.
- Developed and implemented operational initiatives to enhance efficiency, including optimizing delivery routing and team workflows.
- Proactively identified operational inefficiencies and applied effective solutions, such as safety and security protocols, resulting in a safer and more secure environment.
- Utilized excellent verbal communication skills to engage customers in meaningful conversations, understanding their needs, and providing appropriate assistance.
- Maintained a high level of professionalism and productivity in a fast-paced environment, consistently meeting operational standards and exceeding customer expectations.
- Streamlined operational processes by identifying inefficiencies and implementing targeted solutions.
- Collaborated with cross-functional teams to ensure seamless execution of projects.
Operations Manager
Knights Security Ltd
02.2021 - 02.2022
- Provided exceptional customer service by promptly addressing client concerns and inquiries, ensuring high levels of satisfaction and retention.
- Successfully managed multiple projects, focusing on efficiency and timely completion while adhering to strict quality standards.
- Cultivated a culture of learning and innovation within the team, encouraging continuous professional development and knowledge sharing.
- Demonstrated strong time management and multitasking abilities, effectively prioritizing tasks and allocating resources to meet deadlines and objectives.
- Conducted comprehensive employee evaluations and provided constructive feedback to drive performance improvement and career development.
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Security Area Manager
Sun Security Personnel, Sydney
12.2006 - 12.2015
- Executed work objectives with flexibility and ambition, adapting seamlessly to evolving challenges and priorities.
- Collaborated with senior management in planning and designing HR policies, systems, and standards, contributing to organizational growth and efficiency.
- Leveraged mediation skills to facilitate problem-solving and conflict resolution, fostering a positive and productive work environment.
- Consistently demonstrated determination, consistency, and fearlessness in overcoming obstacles and achieving objectives.
Education
Bachelor of Information Technology - Information Technology
Unitec
Auckland, NZ01-2027
NZ Diploma - Diploma in Sports And Exercise Multi-Sector
Unitec
Auckland, New Zealand01.2020
Skills
- Risk Mitigation: Proven ability to identify and mitigate risks effectively, ensuring the safety and security of personnel and assets
- First Aid: Certified in first aid procedures, capable of providing immediate assistance in emergency situations
- Patrolling: Experienced in conducting thorough patrols and inspections to maintain security and prevent unauthorized access
- Adaptability: Demonstrated ability to adapt quickly to new environments, tasks, and challenges, maintaining high performance under pressure
- De-escalation Techniques: Skilled in employing de-escalation techniques to defuse tense situations and resolve conflicts peacefully
- Loss Prevention: Proficient in implementing and enforcing loss prevention measures to minimize financial losses and protect assets
- Operations Management: Strong background in managing day-to-day operations, including planning, coordination, and execution of tasks to achieve organizational objectives
- Incident Reporting: Experienced in accurately documenting and reporting security incidents, ensuring compliance with regulatory requirements and internal protocols
- Enforcement Procedures: Knowledgeable in enforcement procedures and regulations, capable of enforcing rules and policies with fairness and integrity
- Control Systems: Familiarity with security control systems and technologies, including CCTV surveillance, access control, and alarm systems
- Professional Services: Committed to delivering high-quality professional services, exceeding customer expectations and building long-term relationships
- Reliability
- Organisational skills
- Effective communication
- Adaptability and flexibility
- Excellent communication
Certification
- Certificate of Personal Training, Exercise Academy, Albany
- First Aid Certification
- Forklift Licence (F Endorsement)
- Site Safe Construction Card
- Full New Zealand Drivers Licence
- Certificate of Approval - Security Licence
Languages
English (Fluent)
Samoan (Native)
Timeline
Operations Ambassador
Britomart Group
09.2022 - Current
Operations Manager
Knights Security Ltd
02.2021 - 02.2022
Security Area Manager
Sun Security Personnel, Sydney
12.2006 - 12.2015
Bachelor of Information Technology - Information Technology
Unitec
NZ Diploma - Diploma in Sports And Exercise Multi-Sector
Unitec
Similar Profiles
Jade Mamea-EtuataJade Mamea-Etuata
Waitress at Mexico Takapuna & Mexico BritomartWaitress at Mexico Takapuna & Mexico Britomart
Vy NguyenVy Nguyen
Accounts Payable Clerk at The Hotel BritomartAccounts Payable Clerk at The Hotel Britomart
Hyoeun Kim / Hailey Hyoeun Kim / Hailey null
Barista / Part-time Shifty at Starbucks BritomartBarista / Part-time Shifty at Starbucks Britomart
Sachin FernandoSachin Fernando
Cook at KFCCook at KFC
Erib YousifErib Yousif
Sign Installer at Neo SignsSign Installer at Neo Signs