Junwon Hwang
Auckland CBD,Auckland
Summary
I came to New Zealand in 2011. I am currently own permanent resident visa. Currently seeking full time retail or customer service job in New Zealand. highly motivated individual with a passion for delivering excellent customer service. Skilled in problem-solving, friendly personality, and communication, seeking to leverage these abilities in an entry-level position at a forward-thinking company.
Overview
9
9
years of professional experience
Work History
Sales Assistant
Bok Mart Mt Eden
Mt Eden, Auckland
10.2024 - 01.2025
- Managed cash register transactions accurately and efficiently.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed orders accurately and efficiently using a POS system.
- Managed the items' price update, checked, and added by using the computer system.
- Always keep clean and tidy on the display and pos area.
Chef & FOH (All-rounder)
Kokodak Newmarket (Westfield)
Newmarket, Auckland
05.2024 - 09.2024
- Handled over 60 kg of chickens and side fries daily (12-13 hours per day). Managed to take all the positions while working in the shop, such as fryer, chef, packer, and FOH. Exceeded upselling targets, around 20% increase with my fast-paced work and strong mentality.
- Resolved customer complaints regarding food quality or service promptly and professionally.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
Freelancer
Woojin iron industry
Gwang San Gu, Gwang-ju
06.2022 - 12.2022
- I worked in digital and product design with a company located in South Korea. The client was one of the most famous franchise cafes in Korea (Two Sum Place) during my work term. Designed the sign, parasol, and banner with 3D modeling.
FOH Team Member
Seoul Night
Auckland CBd, Auckland
12.2019 - 01.2021
- Assisted with seating guests, taking reservations, and managing wait lists.
- Demonstrated knowledge of menu items in order to assist customers with their selections.
- Assisted colleagues whenever needed during peak business hours.
- The owner of the merchant offered me a FOH manager position.
Cashier and Dishwasher
Kokoya Sushi
Auckland CBD, Auckland
10.2017 - 11.2017
- The shop is located in the Viaduct in the CBD. Lots of companies around the shop, as a cashier, communication and dealing with frequent customers were important.
Sold hot food and sushi for about 200 customers during the weekdays.
Kitchen Hand
Bentto
Auckland CBD, Auckland
06.2017 - 08.2017
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
Cashier
Luxury Karaoke
Auckland CBD, Auckland
06.2016 - 02.2017
- Trained new team members in cash register operation, stock procedures, and customer services.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Education
High School Diploma -
White Cliffe College Art&Design
07-2018
Some College (No Degree) -
Lynfield College
Lynfield, NZ01-2017
Some College (No Degree) -
Auckland Grammar School
Mount Eden, NZBachelor of Arts - Spatial Design
AUT
Skills
- Friendly and positive attitude
- Maintaining a clean workspace
- Stock management
- Product management and pricing
- 3D modeling and Adobe programs
- Creativity
Timeline
Sales Assistant
Bok Mart Mt Eden
10.2024 - 01.2025
Chef & FOH (All-rounder)
Kokodak Newmarket (Westfield)
05.2024 - 09.2024
Freelancer
Woojin iron industry
06.2022 - 12.2022
FOH Team Member
Seoul Night
12.2019 - 01.2021
Cashier and Dishwasher
Kokoya Sushi
10.2017 - 11.2017
Kitchen Hand
Bentto
06.2017 - 08.2017
Cashier
Luxury Karaoke
06.2016 - 02.2017
High School Diploma -
White Cliffe College Art&Design
Some College (No Degree) -
Lynfield College
Some College (No Degree) -
Auckland Grammar School
Bachelor of Arts - Spatial Design
AUT
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