Jun Yu Lu
Auckland,AUK
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Waitress
Mr Lobster Private Kitchen
01.2020 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Bachelor of Urban Planning - Architecture And Landscape
University of Auckland
Auckland, NZ11.2028
Skills
Customer Service
Strong multitasking
Greeting guests
Team Collaboration
Food Running
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Waitress
Mr Lobster Private Kitchen
01.2020 - Current
Bachelor of Urban Planning - Architecture And Landscape
University of Auckland
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