Jurnee Wilson
Gisborne,Gisborne
Summary
I would consider myself a highly motivated employee willing to adapt to any work environment whether that be individually or team related. I thrive within a team and can offer skills and experience to help the growth of other workers.
Positivity is a trait that i can provide daily which i think is a great attribute to have when working within a team. I am hardworking and devoted to giving every customer a positive and memorable experience. With the right guidance I believe I can offer great benefits within a workplace and provide a happy positive and thriving environment for all.
Overview
9
9
years of professional experience
1
1
Certification
Work History
3IC
Noel Leeming
Gisborne, Gisborne
04.2021 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Helped assist store manager/assistant store manager with 6+ sales assistants on the shop floor.
- Assisted store admin with queries and concerns
- Assisted store manager with sales assistant KPI goals and provided training and guidance on how these can be achieved successfully.
Retail Sales Assistant
Big Save Furniture
Gisborne, Gisborne
02.2017 - 07.2019
- Greeted customers and provided excellent customer service.
- Assisted customers with product selection to meet their needs.
- Operated the cash register, accepted payment, and issued receipts.
- Maintained an organized and clean store environment.
- Stocked shelves with merchandise according to company guidelines.
- Assisted in setting up displays for promotional items.
- Answered questions from customers about products and services.
- Processed returns and exchanges of merchandise promptly and efficiently.
Customer Service Operator
PaknSave
Gisborne, Gisborne
03.2015 - 02.2017
- Assisted customers at the till and completed scanning of food items.
- Provided help and guidance to customers in store
- Occasionally provided assistance to the customer service supervisor
- Provided customers with great store customer service daily.
Education
Tairawhiti Services Academy
Gisborne Girls High School
Gisborne, NZ10-2015
NCA Level 3 Completion
Gisborne Girls High School
Gisborne, NZ10-2015
Tairawhiti Services Academy
Gisborne Girls High School
Gisborne06-2015
Skills
- Organizational Skills
- Friendly, Positive Attitude
- Training & Development
- Planning
- Problem-Solving
- Multitasking
- First Aid/CPR
- Relationship Building
- Data Management
- Project Planning
- Excellent Communication
- Supervision and leadership
- Written Communication
- Customer Service Skills
- People Skills
Certification
- Certificate in Level 3 Business management
Timeline
3IC
Noel Leeming
04.2021 - Current
Retail Sales Assistant
Big Save Furniture
02.2017 - 07.2019
Customer Service Operator
PaknSave
03.2015 - 02.2017
Tairawhiti Services Academy
Gisborne Girls High School
NCA Level 3 Completion
Gisborne Girls High School
Tairawhiti Services Academy
Gisborne Girls High School
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