Justin Philpott
Auckland / Clevedon,NZ
Summary
Natural leader offering 15 + years of success in field sales management positions. Proven skills in aligning operations with market conditions and customer demands to catapult sales forward and strengthen long-term business success. Attentive to company strengths and requirements, effectively balancing goals and resources to achieve dramatic results.
Overview
28
28
years of professional experience
Work History
National Account Manager Paint Specialists
Dulux New Zealand
Auckland
02.2023 - 09.2023
- Preside over a team of 3 Regional Territory Managers
- Lead sales planning, development, and account management to grow existing accounts.
- Collaborated closely with internal departments such as finance, operations, and legal teams.
- Coordinated cross-functional teams to ensure successful execution of account strategies.
- Created sales forecasts, tracked performance metrics, and identified opportunities for growth.
- Provided timely customer service resolution for all escalated issues from national accounts.
- Monitored competitive activity within the retail industry and adjusted strategies accordingly.
National Field Sales Manager
Dulux New Zealand
Auckland
10.2013 - 02.2023
- Preside over sales teams ranging from 6 to 11 Regional Territory Managers
- Developed and implemented a comprehensive national sales strategy to increase market share.
- Regularly monitored progress against established KPIs to measure success of national field sales efforts.
- Coached, developed, and motivated team to achieve revenue goals.
- Identified potential new customers, researched their needs, and proposed solutions to meet those needs.
- Coordinated trade shows, events, and other industry-related activities.
- Ensured compliance with all applicable laws, regulations, policies, and procedures.
- Prepared budgets and approved budget expenditures.
Key Account Manager
Dulux New Zealand
Auckland, Taupo Region North
10.2012 - 10.2013
- Identified new opportunities for growth within existing accounts.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
- Developed and implemented key account plans to meet customer needs and increase company profitability.
- Provided regular reports on account activity and performance metrics to stakeholders.
- Managed the relationship between internal teams and external customers.
- Attended trade shows and industry events in order to build brand awareness among target audiences.
Territory Manager
Dulux New Zealand
, North Auckland And Northland Region
01.2012 - 10.2012
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Developed and implemented strategies to increase sales in assigned territory.
- Monitored competitor activities in the region to ensure competitive advantage.
- Maintained accurate records of all sales activities via CRM system.
- Analysis sales data to identify trends and opportunities for growth.
- Coordinated trade shows and other promotional events to raise brand awareness in the territory.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Resolved customer complaints promptly and professionally.
Bull - Bear Trading Limited
Self Employed
Auckland
10.2002 - 01.2012
- Self education and establishment of a personal investment company
- Actively trading the Australian Stock Exchange on own account
Territory Manager
Dulux New Zealand
, Auckland & Coromandel Region
01.2008 - 01.2010
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Developed and implemented strategies to increase sales in assigned territory.
- Monitored competitor activities in the region to ensure competitive advantage.
- Maintained accurate records of all sales activities via CRM system.
- Analysis sales data to identify trends and opportunities for growth.
- Coordinated trade shows and other promotional events to raise brand awareness in the territory.
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Resolved customer complaints promptly and professionally.
Space Management / Operations Manager Support
Masterpet Corporation
Auckland, NZ
02.2005 - 01.2007
- Overseeing training needs to all sales representatives and merchandisers throughout New Zealand to improve company consistency.
- Developed sales plans, goals, strategies, and objectives to achieve team goals and revenue objectives.
- Generated new sales leads through cold calling and networking activities.
- Developed and implemented space utilization plans to maximize efficiency and profitability of shelf spaces for all major supermarket chains.
Sales Representative and Merchandiser
Masterpet Corporation
Auckland
09.2000 - 08.2004
- Managed inventory levels by ordering sufficient stock for each account.
- Created successful strategies to develop and expand customer sales consistently maintaining greater than 20% growth
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Implemented training and management of staff throughout New Zealand
- Was awarded 'Retail Sales Person Of The Year' for 2004.
Chilled Foods and Duty Manager
Progressive Enterprises
Auckland / Takapuna
02.2000 - 09.2000
- Managed team of 3 employees in high-volume chilled foods area undertaking the daily operations, including ordering, stocking and rotating merchandise.
- Ensured compliance with all applicable health and safety regulations while maintaining a clean work environment.
- Supervised and trained staff on proper customer service skills, food safety regulations and product knowledge.
- Coordinated with vendors to ensure timely delivery of orders, negotiated prices for products, and managed inventory levels to minimize waste.
- Analyzed variances between actual results and budget targets.
- Procedural Responsibilities for opening and closing of the Takapuna branch.
Trainee Manager Program
Progressive Enterprises
Auckland
05.1999 - 02.2000
- Completion of Progressive Enterprises Branch Manager training program. A development program created to work short periods across all supermarket trade and operations departments to attain the skills to become a branch manager.
Chilled Foods and Service Deli Manager
Progressive Enterprises
Auckland / Takapuna Branch
02.1999 - 05.1999
- Managed team of 7 employees in high-volume deli and chilled food areas undertaking the daily operations of the service deli, chilled foods including ordering, stocking and rotating merchandise.
- Ensured compliance with all applicable health and safety regulations while maintaining a clean work environment.
- Supervised and trained deli staff on proper customer service skills, food safety regulations and product knowledge.
- Coordinated with vendors to ensure timely delivery of orders, negotiated prices for products and services, and managed inventory levels to minimize waste.
Rear Store Manager
Progressive Enterprises
Auckland / Takapuna Branch
08.1996 - 02.1999
- Responsibilities for receiving and checking of all inwards and outward goods
- Ensured compliance with all applicable health and safety regulations while maintaining a clean work environment.
- Co - Manager of the liquor department undertaking the weekly operations, including ordering, stocking and rotating merchandise.
- Involved in the correcting and changing of receiving and ordering procedures within the DSD system, (Direct Store Delivery), across Progressive Enterprises supermarket chains.
- Trained and mentored associates to teach daily tasks and procedures.
Grocery Assistant
Progressive Enterprise
Auckland / Takapuna
01.1996 - 07.1996
- Stocked shelves with merchandise according to company guidelines.
- Assisted with pricing, stocking and rotating inventory as needed.
Education
Takapuna Grammar
Auckland, NZSkills
- Strategic Planning
- Sales Process Engineering
- Goal Setting
- Performance Management
- Sales Operations
- Profitability Optimization
- Sales Team Training
- Rapport and Relationship Building
- Consultative and Relationship Selling
Accomplishments
MasMasterpetterpet
Masterpet Corporation - Auckland Region Sales Representative oMasterpetr
Masterpet Corporation - Supreme (National) Sales Representative of the Year 2004
Dulux New Zealand - Retail Sales Professional Of The year 2009
Dulux New Zealand - Geneal Managers Leadership Award 2015 & 2016
Certificate of Achievement - Completion of the Progressive Enterprises Management Trainee Scheme
Situational Leadership II Certificate (Training Course Designed to Improve Management and Leadership Styles)
Affiliations
- Passionate interest with financial markets and have developed this interest into an investment company.
- Keen DIYer around the home to improve knowledge and skill set.
- Enjoy coaching and refereeing football for my daughters team.
- Training and participating through the Xterra series on an annual basis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
National Account Manager Paint Specialists
Dulux New Zealand
02.2023 - 09.2023
National Field Sales Manager
Dulux New Zealand
10.2013 - 02.2023
Key Account Manager
Dulux New Zealand
10.2012 - 10.2013
Territory Manager
Dulux New Zealand
01.2012 - 10.2012
Territory Manager
Dulux New Zealand
01.2008 - 01.2010
Space Management / Operations Manager Support
Masterpet Corporation
02.2005 - 01.2007
Bull - Bear Trading Limited
Self Employed
10.2002 - 01.2012
Sales Representative and Merchandiser
Masterpet Corporation
09.2000 - 08.2004
Chilled Foods and Duty Manager
Progressive Enterprises
02.2000 - 09.2000
Trainee Manager Program
Progressive Enterprises
05.1999 - 02.2000
Chilled Foods and Service Deli Manager
Progressive Enterprises
02.1999 - 05.1999
Rear Store Manager
Progressive Enterprises
08.1996 - 02.1999
Grocery Assistant
Progressive Enterprise
01.1996 - 07.1996
Takapuna Grammar
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