Summary
Skills
Work History
Education
Overview
Generic

JUSTIN HOANG

Hamilton,New Zealand

Summary

Organized team member with experience in restaurant environment who enjoys bringing quality services to customers. Promote customers comfort by efficient house management and facilitator of rapid table turnover, increasing sales opportunities. Always ready to help out team members by taking additional tasks. Expertise in team collaboration and resolving issues.

Skills

  • Customer Service
  • Problem-solving Skills
  • Reservation Management
  • Policy Enforcement
  • Menu Presentation
  • Food and Beverages Service
  • Bills Handling
  • Professionalism

Work History

Restauraunt Waitstaff

EraBooks
05.2016 - 09.2016
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
  • Established a positive work environment, promoting teamwork and open communication among staff members.
  • Elevated fine dining experience with refined menu offerings and exceptional presentation techniques.

Front of House Staff Member

Windows Restaurant
06.2019 - 11.2019
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.

Back of House Cook

Windows Restaurant
06.2019 - 11.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Bartender

Windows Restaurant
06.2019 - 11.2019
  • Served high customer volumes during special events, nights, and weekends.

Nail Technician

ProfessioNail
07.2017 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.

Painter's Assistant

Paint Master
06.2020 - 09.2020
  • Followed painter's directions for product application and site cleanup.

Education

Hamilton Boys' High School
Hamilton, WKO
2018

NCEA Lv 4 - Culinary Arts (Cookery)

Wintec
Hamilton, WKO
2019

NCEA Lv 4 - Certificate in Study And Career Preparation

Wintec
Hamilton, WKO
2020

Overview

8
8
years of professional experience
JUSTIN HOANG