Justine Manihera
Rotorua,BOP
Summary
Dedicated financial professional with a strong administrative background, committed to delivering exceptional customer satisfaction. Possesses excellent organizational skills, critical thinking abilities and a proven track record of adaptability. Now seeking for a fresh direction within the community. Passionate about contributing positively to society and dedicated to giving back to the people.
Overview
2
2
years of professional experience
Work History
Member Solutions Consultant
First Credit Union
08.2021 - Current
- Provide exceptional customer service by addressing inquiries, resolving issues, and offering guidance on financial products and services.
- Handle calls professionally and efficiently, adhering to company guidelines and maintaining a high level of accuracy.
- Utilize knowledge of financial products, policies, and procedures to assist customers in making informed decisions.
- Document and update customer interactions in the system, ensuring accurate and thorough records are maintained.
- Collaborate with team members and supervisors to achieve individual and team performance goals, contributing to a positive and collaborative work.
Group Fitness Instructor
Reboot
03.2023 - Current
- Lead and instruct group fitness classes while maintaining a high level of energy and enthusiasm to keep participants engaged and motivated.
- Design and implement safe and effective exercise routines catering to various fitness levels.
- Provide guidance on proper exercise techniques and form to prevent injuries.
- Monitor and adapt workouts as necessary to accommodate individual needs and goals.
- Provide a supportive and inclusive class environment where participants feel comfortable and valued.
Education
Accounting And Business Management
Toi Ohomai Institute of Technology
Rotorua06.2021
Skills
- Interpersonal skills
- Computer literate
- Customer focused
- Multi-tasking
- Excellent decision making
- Adaptability
- Critical thinking
- Relationship and Community Building
Additional Information
- License: Clean Full NZ Drivers License
Languages
English
Te Reo Maori (Basic)
References
Sarah Parkinson
First Credit Union - Supervisor
sarah.parkinson@firstcreditunion.co.nz
021-031-6559
Corina Mokomoko
Reboot Rotorua - Manager
Timeline
Group Fitness Instructor
Reboot
03.2023 - Current
Member Solutions Consultant
First Credit Union
08.2021 - Current
Accounting And Business Management
Toi Ohomai Institute of Technology
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