JYMES KAPUA

• Supervised, co-ordinated and delegated daily activities including breaks within a large group of checkout operators across departments including customer service, stocking, merchandising and more
• Resolved staff and customer issues professionally, promoting a positive working environment

Employer: Chris Grace

Manager contact name and number: Kiel Walters - 0226980813 & Karina Bennett - 0278483836

• Delivered exceptional customer service and knowledge on tobacco, e-cigarette and all other related products in a fast-paced retail environment, exclusively to customers of legal age

Employer: Murray Graham

Manager contact name and number: Awhi Hepi – 02040234829

• Industrial and commercial cleaning
• Employer: Temiri Moses - Taupo

• Glassy and Cleaning
• Employer: Mike Adamson - Taupo

• Current employer: Paknsave Taupō

• Cleaning, rubbish, security gates and others
• Employer: Jade Promotions and Events
• Contact name & number: David Grey - 0274150859

• 12-week internship at Waka Huia Productions whilst studying
• Employer: Ngahuia Wade - Auckland

• I manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts to ensure a smooth experience
• Gained in-depth understanding of company products, systems and policies to give customers expert support

Employer: Automobile Association New Zealand

Manager contact name and number: Shawni Herewini - 0273040843

• Served high customer volumes efficiently during this special two-day event, for the last 2 years
• Managed cash handling duties responsibly

Employer - Greenstone Entertainment

Manager contact name and number: Jess Smith - 0278298380