Jyotika Gounder

Proven track record in enhancing customer satisfaction and loyalty, notably at Debitsuccess, through expert dispute resolution and active listening. Skilled in CRM and call center operations, I significantly improved service delivery by implementing strategic solutions. My approach has consistently resulted in increased customer loyalty and operational efficiency. Knowledgeable Customer service Advisor with proven track record in resolving customer inquiries and enhancing satisfaction levels. Successfully implemented new feedback mechanisms that improved service quality. Demonstrated strong communication and problem-solving skills, contributing to effective team collaboration. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.