JYOTIKA SINGH
CHRISTCHURCH,CANTERBURY
Summary
Detail-oriented professional with strong customer service and organizational skills, adept at managing inventory and ensuring efficient operations. Proven ability to maintain clean and orderly work environments, handle customer relations, and support team efforts. Eager to leverage these skills in a new role to contribute to team success and growth. Hardworking and methodical in maintaining organized and efficient warehouse operations. Skilled in inventory management, order picking, and shipping/receiving, ensuring timely and accurate processing of goods. Focused on minimizing errors and optimizing workflow to meet productivity targets. Aspiring Warehouse Assistant bringing solid work ethic and comprehensive knowledge of warehouse functions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
EBOS
Christchurch, New Zealand
08.2024 - Current
- Kept work area clean and organized at all times in accordance with company standards.
- Moved inventory into allocated spaces within warehouse.
- Organized and stocked inventory in the warehouse in accordance with company procedures.
- Pick and Pack and assist with dispatch when needed.
Airport Security Services (OJT)
FIJI AIRPORTS
Nadi, Fiji
08.2020 - 10.2023
- Monitored CCTV footage to detect suspicious activity in the airport environment.
- Patrolled terminal buildings and other areas to ensure the safety of travelers and staff.
- Provided assistance to travelers during check-in, boarding, and disembarkation processes.
- Enforced airport rules, policies, and regulations related to passenger screening procedures.
- Responded quickly and effectively to any reports of suspicious or criminal behavior.
- Assisted law enforcement officers in apprehending suspects when required.
Guest Relations Officer
FIJI AIRPORTS
Nadi, Fiji
06.2019 - 08.2020
- Greeted guests upon arrival, providing information and assistance with check-in procedures to the country.
- Provided personalized customer service to ensure satisfaction of guest needs and expectations.
- Conducted tours of the facility, highlighting amenities and services available to guests.
- Assisted guests with transportation needs, booking taxi cabs or rental cars when necessary.
- Organized welcome packages for VIP guests that included special gifts or amenities.
- Provided guest assistance and information regarding local attractions and points of interest.
Administrative Assistant/Switchboard Operator
FIJI AIRPORTS
Nausori, Fiji
08.2017 - 06.2019
- Received and routed business correspondence to correct departments and staff members.
- Collected, sorted distributed and sent mail and packages.
- Operated multi-line telephone system to independently handle over 50-70 calls each day.
- Maintained SOP Record for all Emergency Standbys and Communication Check Messages.
- Data Collections from all Airlines Daily and Submitting to Management weekly.
- Record of Attache's Applications and Timesheets.
- Training Attache's and submitting reports to Secretary.
Cashier/Customer Service Representative
MHCC
Suva, Fiji
09.2014 - 02.2016
- Maintained detailed logs of all activities conducted throughout shift.
- Operated metal detectors and X-ray machines at checkpoints.
- Provided customer service support by answering questions from travelers regarding flight times and directions.
Boutique Manager
NADI BAY RESORT HOTEL
Nadi, Fiji
01.2008 - 08.2009
- Greeted customers, answered general questions and directed to appropriate locations.
- Provided clerical support to over 300 company employees by copying, faxing and filing documents.
- Managed a multi-line telephone system and distributed incoming mail.
Education
Business Administration -
Fiji National University
BUSINESS ADMINSTARTION -
The University Of South Pacific
High School Diploma -
Sangam Sadha Kuppuswamy Memorial College
Skills
- Self Motivated
- Documents filing
- Multi-line phone proficiency
- Business correspondence
- Data entry
- Customer and client relations
- Advance clerical knowledge
- Office administration
- Customer-service oriented
- Sorting mail
- Staff management
- Bookkeeping
- Patience
- Attentiveness
- Time management
- Customer Goal Oriented
- Money Handling
Certification
- Diplomatic Security Service (Overseas Criminal Investigations)
- Leadership Skills for Supervisors
- Skills for Admin Assistant
- Effective Business Writing
- Computers at Advance Level
- Computers at Intermediate Level
- Introduction to Computers
- Duke of Edinburgh - Bronze Medal
References
- Faith Cockburn, Operations Supervisor, EBOS/Propharma, 021311239, Faith.cockburn@prophama.com
- Mosese Ligalevu, Manager Airport Security Service, Fiji Airports, +679 9906334
- Aliti Rakaria, Airport Operation Manager, Fiji Airports, +679 9906167
- Shavnil Gosai, Airport Manager at Air New Zealand Fiji, +679 9920747 / +679 9280632
Languages
- English, Fluent
- Hindi, Fluent
Timeline
Warehouse Assistant
EBOS
08.2024 - Current
Airport Security Services (OJT)
FIJI AIRPORTS
08.2020 - 10.2023
Guest Relations Officer
FIJI AIRPORTS
06.2019 - 08.2020
Administrative Assistant/Switchboard Operator
FIJI AIRPORTS
08.2017 - 06.2019
Cashier/Customer Service Representative
MHCC
09.2014 - 02.2016
Boutique Manager
NADI BAY RESORT HOTEL
01.2008 - 08.2009
Business Administration -
Fiji National University
BUSINESS ADMINSTARTION -
The University Of South Pacific
High School Diploma -
Sangam Sadha Kuppuswamy Memorial College