Kacee Pollock
Woolston, Christchurch
Summary
Personal Statement I am a dedicated, enthusiastic, and strong minded person who thrives learning new skills. I consider myself to be fun and outgoing with fantastic customer service. A proven ability to multi task and remain calm and positive under pressure I feel I would make a strong contribution to any work place. I am actively seeking a position working alongside people in a fast growing friendly environment where I can keep up dating and adding to my skill base. Personal Attributes/Skills I am a welcoming, patient and non prejudice in the form of age/gender or spiritual belief. I am always willing to go the extra mile if that is what it takes to ensure a happy customer. Can interpret individual requirements and create positive and strong environments while also having enough skills to feel confident in defusing a difficult situation should one arise. Have a mature approach and have no problem leading a team of staff and assigning tasks to complete and following up to ensure the job has met our standards.
Overview
16
16
years of professional experience
Work History
department manager
Rebel Sport
12.2018 - Current
- I am responsible for ensuring the department is run smoothly and kept tidy
- I ensrure that our customers are happy and looked after
- I have built relationships with colleagues and regular customers and have proven ability to train new employees with ease
- Great work ethic and reliable,during my time at Rebel Sport my expertise have allowed me to develop my leadership, work well in a team and provide customer relations, which helps me build the knowledge and confidence for a stronger foundation.
Florist Assistant
BBB Florist
01.2018 - 12.2018
- I was working at a florist sole charge.
- This gave me cash handling experience, and eftpos.
- Creativity is also apart of this job as i am wrapping the flowers to specification.
- I am able to adapt to new customers with varied requirements.
- I am also expected to open and close, using an alarm system, and leave the shop in a tidy manner for the next day.
Conference Team Leader
Rydges Latimer
06.2015 - 08.2018
- 15- Employed with,
- Working in the conference department, I have earned myself a new job title as Team Leader, this comes with the responsibility of being trusted to complete shifts without a manager present and at times leading my own team, ensuring our guests are happy and satisfied with their experience.
- I am responsible for the day-to-day needs and expectations of our guests, this comes with time management for a smooth flowing day, the clients needs and demands met in a prompt, enthusiastic and professional manner.
- I recieve many compliments and promises of possible future business for Rydges.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Rydges Hotel
08.2015 - 10.2015
- Christchurch, position involved hospitality and reception experience, where I was rewarded a permanent job.
Circular Distributer
Reach Media
01.2009 - 01.2015
- Delivering, by hand, circulars to every letterbox in all kind of weather conditions to ensure every home received neatly folded mail on time.
Education
Achieved First Aid two day training - undefined
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Avonmore
2015
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Avonside Girls High School
2014
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2013
Skills
- 28/3/17- Gained basic barista skills
- Along with barista I also have experience in bar work, beer, wine and spirit mixing, this
- Area requires fast, efficient, accurate work while maintaining friendly, helpful and open
- Relationships with our customers and team mates
- Conference Presentations
- Technical Conference Presentations
References
Haydon Dickie
Duty Manager at Rebel Sport
Cellphone: 022 399 7688
Email: haydondickie3@gmail.com
Diari Martin
Assistant Manager at Rebel Sport
Cellphone: 027 966 2800
Mark Cooper
Manager at Rebel Sport
027 565 4999
Timeline
department manager
Rebel Sport
12.2018 - Current
Florist Assistant
BBB Florist
01.2018 - 12.2018
Rydges Hotel
08.2015 - 10.2015
Conference Team Leader
Rydges Latimer
06.2015 - 08.2018
Circular Distributer
Reach Media
01.2009 - 01.2015
Achieved First Aid two day training - undefined
undefined
Avonmore
undefined
Avonside Girls High School
undefined
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