Summary
Overview
Work History
Skills
Timeline
Generic

Kaela Patterson

Auckland,AUK

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

3
3
years of professional experience

Work History

Office Manager

Auckland Copiers & Solutions
01.2023 - Current


  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Reconcile accounts payable and receivable
  • Manage balance sheets and profit/loss statements.
  • Managed over 50 customer calls per day.

Sales Assistant

Cotton On Body
01.2022 - 01.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Manager on Duty

The Boat Shed
01.2021 - 01.2022
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Skills

  • Account Reconciliation
  • Client Correspondence
  • Email Correspondence
  • Excellent Multitasking Abilities
  • Microsoft Office
  • Database Administration
  • MYOB Experience
  • Data Entry
  • Account Management

Timeline

Office Manager

Auckland Copiers & Solutions
01.2023 - Current

Sales Assistant

Cotton On Body
01.2022 - 01.2023

Manager on Duty

The Boat Shed
01.2021 - 01.2022

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Kaela Patterson