Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kahlia Ferris

Greenhithe,AUK

Summary

I have been working in the beauty industry for over 20 years in a large variety of roles.

I have experience in treating clients, training staff, managing and growing profitable businesses.

I work hard, enjoy a challenge, am a fast learner and am now seeking to continue my professional growth by looking for new challenges.

Overview

21
21
years of professional experience

Work History

Manager

Clearskincare - Auckland
01.2012 - 11.2022

I had many roles over the years

Therapist

Performing the Following

Laser hair removal

Laser Pigment and Vein Removal

Skin Tightening

Fractional Resurfacing

Hydrodermabrasion

Microdermabrasion

Advanced Skin Peels

Mole and Ski Tag Removal

Manager

Area Manager

Clinical Trainer

I started at Clearskincare as a Senior Therapist in Sydney, in a clinic directly reporting to Dr. Phillippa McCaffery.

After two years I moved back to Auckland and opened my own clinic - Clearskincare Newmarket.

I oversaw all aspects of starting up and running this business, such as:

  • New clinic fit out
  • Hiring and training staff
  • Building client base

The clinic grew to be one of the most profitable in the company. From there I went on to open a second clinic in Takapuna.

My role grew to 'Area Manager in NZ' and responsibilities included:

  • Opening new clinics
  • Establish and support teams to reach KPI's and clinic targets
  • Interviewed and assisted with recruitment of staff
  • Direct contact to clinic managers
  • Completed clinical trialing
  • Trouble shooting and liaison

Beauty Therapist

Self Employed
01.2010 - 01.2012

I was self employed working on my own in a space I rented in Ponsonby.

Treatments included:

  • IPL
  • Microdermabrasion
  • Peels
  • Facials
  • Brows
  • Waxing

I had a great, loyal, client base and really enjoyed my time working independently. I developed resilience and the ability to be adaptive. This was within a recession period, at which time I decided to close down my business and explore opportunities in Sydney.

Manager /Senior Beauty Therapist

Skinsense
12.2001 - 12.2008

This was my first job out of training college. I worked hard, took advantage of the opportunities offered, and quickly worked my way up to senior therapist and then Manager. As Manager I oversaw the new business for Skinsense in Mairangi Bay.

Treatments Included:

  • Brows
  • Waxing
  • Facials
  • Peels
  • Micro
  • Mani/Pedi
  • IPL

Education

CIDESCO/Cibtac

Elite School of Beauty Therapy
Albany, Auckland
12.2001

Skills

  • Leadership
  • I am a natural leader and lead by example I build successful teams by valuing professional relationships I have honest conversations, when necessary, where feedback is provided in a professional manner that is considerate and empathetic to the individual Teams I have established and managed have performed at high levels, reaching KPI's and clinical targets
  • Customer Service
  • Customer service is of great priority in the beauty industry I pride myself on modelling this and training staff to value and see the benefits within their day to day practices
  • Our industry is highly competitive and therefore attention to detail with regard to customer experience can create a strong point of difference
  • Approachable
  • I believe in open communication with staff and being upfront and honest In return I have always had loyal, hard working staff with high retention
  • Loyal
  • I am very loyal to companies I work for and have only looked to move for new challenges, for instance, new skills, opportunities and promotion

Timeline

Manager

Clearskincare - Auckland
01.2012 - 11.2022

Beauty Therapist

Self Employed
01.2010 - 01.2012

Manager /Senior Beauty Therapist

Skinsense
12.2001 - 12.2008

CIDESCO/Cibtac

Elite School of Beauty Therapy
Kahlia Ferris