Summary
Overview
Work History
Skills
Affiliations
Timeline
Generic

Kahurangi Yates

Whangarei,NTL

Summary

Seasoned Trade Sales Representative with a background in managing key accounts and fostering client relations. Skilled in identifying and capitalizing on market trends to drive sales growth, while also providing top-notch customer service. Demonstrated ability in developing strategic partnerships and implementing effective sales strategies that positively impact business outcomes. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

7
7
years of professional experience

Work History

Trade Sales Representative

Bunnings Whangarei
Raumanga, Whangarei
12.2022 - Current
  • Developed strong relationships with trade customers to enhance service delivery.
  • Provided product knowledge and support to optimize customer purchasing decisions.
  • Managed inventory levels and ensured availability of key stock items.
  • Assisted in resolving customer inquiries and complaints efficiently.
  • Collaborated with team members to improve sales strategies and processes.
  • Monitored competitors' activities and pricing strategies to stay ahead of the competition.
  • Managed client accounts according to established policies and procedures.
  • Evaluated effectiveness of current sales processes and strategies and suggested improvements accordingly.
  • Provided excellent customer service at all times ensuring customer satisfaction was achieved.

Click and Collect

Bunnings
Raumanga, Whangarei
03.2021 - 11.2021
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Selected and packed orders accurately for timely delivery.
  • Maintained cleanliness and organization in the warehouse area.
  • Reported discrepancies in inventory levels to management promptly.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Labeled boxes and placed in outbound collection areas.

Receptionist Administrator

Bunnings Whangarei
Raumanga, Whangarei
05.2019 - 03.2021
  • Maintained organized filing system for documents and records management.
  • Provided administrative support to team members by preparing reports and documents.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Maintained office supply inventory and placed orders to meet demand.
  • Screened and responded to emails, messages and other correspondence, freeing up senior management.
  • Obtained and processed payments from clients for products and services.
  • Adhered to company policies regarding confidentiality of sensitive information.
  • Provided support for executive staff members by scheduling appointments and organizing travel arrangements.

Inwards Goods Manager

Bunnings Whangarei
Raumanga, Whangarei
07.2018 - 05.2019
  • Oversaw quality checks on all delivered products and materials.
  • Coordinated with suppliers to ensure timely deliveries and accurate documentation.
  • Trained staff on safety protocols and handling procedures for inwards goods.
  • Collaborated with logistics teams to streamline delivery processes and workflows.
  • Conducted regular audits of received goods to ensure compliance with standards.
  • Ensured that all safety regulations were adhered to while loading and unloading goods onto trucks.
  • Liaised with external suppliers to resolve issues related to deliveries, orders and payments.

Skills

  • Customer relationship management
  • Sales strategy development
  • Client account management
  • Problem solving
  • Time management
  • Effective communication
  • Adaptability to change
  • Goal-oriented mindset
  • Teamwork and collaboration
  • Professionalism
  • Multitasking Abilities
  • Detail-oriented
  • Creative thinking
  • Problem-solving abilities
  • Conflict resolution
  • Goal driven
  • Organizational skills
  • Attention to detail

Affiliations

  • Outside of work, I’m a proud mother to a very energetic three-year-old daughter. To keep up with her and maintain my own well-being, I make it a priority to stay active—whether that’s at the gym, out on walks, or engaging in other forms of physical activity. When I’m not exercising, I enjoy spending time in the kitchen exploring nutritious and delicious recipes that my whole family can enjoy together.

Timeline

Trade Sales Representative

Bunnings Whangarei
12.2022 - Current

Click and Collect

Bunnings
03.2021 - 11.2021

Receptionist Administrator

Bunnings Whangarei
05.2019 - 03.2021

Inwards Goods Manager

Bunnings Whangarei
07.2018 - 05.2019

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Kahurangi Yates