I come from a strong academic background and have an interest in business relations, international relations and global news. I consider myself to be proactive, resourceful, highly organized and deadline oriented, with the ability to multi-task and coordinate a number of high priority tasks at any one time. Until now, I have successfully managed to balance my studies, and sports training with part time jobs and currently at Hugo Boss. My time working while studying has broadened my knowledge and has given me a much greater understanding of services and relations. I will be starting my Masters in Business at University of Canterbury from semester 2 and am currently finishing my minors in Political science and international relations for my Bachelor of Arts in Japanese. All of my experiences to date have given me a strong work ethic, and an ability to find practical solutions to problems. My core strengths include but are not limited to the following;
Taking constructive criticism well I believe that my backgrounds both in the workplace and out of the workplace have prepared me well for my path to the future. And prepare me for anything that comes my way.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Assistant
Hugo Boss
Christchurch CBD
05.2021 - Current
Answered incoming telephone calls to provide store, products and services information.
Built and maintained relationships with peers and upper management to drive team success.
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
Analyzed customer feedback data to identify areas of improvement within the store's services.
Model
Portfolio Model Management
05.2022 - Current
Attended photoshoots and modeled garments for catalogues, magazines, websites, and other print media.
Collaborated with photographers to create poses that best showcased products or concepts while maintaining a professional demeanor.
Worked closely with art directors to ensure that the vision of the brand was accurately portrayed through modeling.
Communicated effectively with clients and other professionals involved in projects to ensure successful outcomes.
Managed time efficiently in order to complete multiple assignments within deadlines.
Sales Assistant
Kathmandu
Tower Junction
12.2018 - 03.2021
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
Answered incoming telephone calls to provide store, products and services information.
Fostered relationships with customers to expand customer base and retain business.
Development Driver
Garage5
, Christchurch
06.2023 - Current
I am currently a development driver for Garage5, MX5 mechanic specialist for the New Zealand mx5 series
Responded quickly in emergency situations by following established protocols for dealing with accidents or mechanical failures.
Adhered strictly to safety guidelines regarding seatbelts, helmets, fire extinguishers and other equipment.
Practiced proper driving etiquette while competing against other drivers on the track.
Maintained a high level of physical fitness in order to perform at optimum levels on the track.
Sales Executive
Swarovski
Ballantynes, Christchurch
01.2022 - 02.2024
Developed and implemented sales strategies to meet customer needs and increase revenue.
Cultivated relationships with existing customers to encourage repeat business.
Initiated contact with prospects via email campaigns or cold calls in order to generate leads.
Education
MBA - Marketing
University of Canterbury
Christchurch, NZ
10-2025
Bachelor of Arts in Japanese -
University of Canterbury
06.2024
High School Diploma -
Cashmere High School
Christchurch, NZ
11.2019
Some College (No Degree) -
Kanto Gakuin High School
Yokohama, Japan
Skills
Problem-solving
Fluent in Japanese
Fluent in English
Learning Korean
Commitment
Taking constructive criticism well
Customer Needs Assessment
Fast Learner
References
Blake Bennett, Ph.D., Lecturer, School of Curriculum and Pedagogy, Faculty of Education and Social Work University of Auckland | Te Whare Wānanga Tāmaki-makau-rau, blake.bennett@auckland.ac.nz, +64-9-623-8899, ext: 48149
Captain Joanne Laing, Pilot Lyttelton Port of Christchurch, jandclaing@xtra.co.nz
Languages
English
Native/ Bilingual
Japanese
Native/ Bilingual
Korean
Limited
Certification
Japanese Language Proficiency Test (JLPT) N2
Currently finishing Bachelor of Arts degree in Japanese expecting to finish mid June 2024
Starting Masters of Business July 2024
Accomplishments
Head coach at Sei Tou Ken Yu Kai, Canterbury Kendo Club - Since 2020
Vice president of Sei Tou Ken Yu Kai, Canterbury Kendo Club - Since 2019
Member of the New Zealand Kendo Men's Team - Since 2018 to Present
• Duke of Edinburgh Bronze Award – completed in 2016
• Duke of Edinburgh Silver Award – completed in 2018
• Duke of Edinburgh Gold Award – current
Chinese merit award - University of Canterbury
Japanese proficiency test - JLPT N2 - 2nd highest level available
Member of the NZIIA
Member of the North Asia Center of Asia-Pacific Excellence
Active participant of the JNZBC
Kendo awards are available upon request, Extensive list