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Kaia Diallo
Auckland
Summary
I am a highly adaptable and motivated recent graduate with hands-on experience in customer service, management, and team-oriented environments. Skilled in cleaning and maintenance from one year at Kiwi Carpet Cleaning, effective in leadership and youth engagement as a youth football coach, and experienced in customer relations through work at Morrisons in London. With a background of lots of travel and frequent relocation, I am highly adaptable, quick to learn, and comfortable working with people of diverse backgrounds. Ready to bring strong work ethic and versatile skills to a new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Carpet Cleaner
Kiwi Carpet Cleaning
11.2023 - 11.2024
- Operated in equipment safely and took care to watch out for children and pets.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
Cashier
Morrisons
02.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Football Coach
Furzedown United
01.2022 - 07.2023
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
Education
NCEA Level 3 - English, Physical Education, Media Studies, Etc.
Rutherford College
Auckland11-2024
GCSE - English, Maths, Religious Education, Etc.
Evelyn Grace Academy
London, England06-2023
Skills
- Deep cleaning expertise
- Cleaning techniques
- Detail-oriented approach
- Stain removal techniques
- Customer service
- Management skills
Accomplishments
- Graduated secondary school in London
- Graduated high school in London
- Played at national football tournament two years in a row
Certification
- Drivers license
- New Zealand passport
- United Kingdom passport
Interests
Timeline
Carpet Cleaner
Kiwi Carpet Cleaning
11.2023 - 11.2024
Cashier
Morrisons
02.2023 - 08.2023
Football Coach
Furzedown United
01.2022 - 07.2023
- Drivers license
- New Zealand passport
- United Kingdom passport
NCEA Level 3 - English, Physical Education, Media Studies, Etc.
Rutherford College
GCSE - English, Maths, Religious Education, Etc.
Evelyn Grace Academy
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