Kaia Nahi

Completed a 5-day work experience assignment

• Greeted customers and suggested suitable options.
• Restocked sales floor merchandise and organized shelves and racks for optimal appearance.
• Demonstrated strong communication skills with fellow employees or assisting customers with questions and concerns.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Worked with shift manager to solve problems and handle customer concerns.
• Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
• Delivered customer service with a friendly demeanor.
• Improved overall efficiency through restocking product shelves during low-traffic periods.

• Maintained equipment functionality through regular cleaning and maintenance.
• Contributed to a positive team atmosphere by collaborating with colleagues and assisting in various tasks as needed.
• Increased cafe revenue by upselling items and promoting daily specials.
• Boosted cafe efficiency by staying organized during peak hours and multitasking when necessary.
• Resolved customer concerns or complaints professionally, striving for customer satisfaction.
• Restocked serving stations with fresh food and cleaned up spills.
• Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• Loaded food, dishes and utensils on carts and trays to transport from food preparation areas to designated tables.
• Served food and beverages promptly with focused attention to customer needs.
• Backed up servers by setting up trays and completing some food and drink deliveries.
• Kept pastry and dessert case stocked with fresh selections and arranged to add appeal.
• Loaded dishwasher and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.