Kaines Nadesan
Lowerhutt,WGN
Summary
Detail-oriented candidate with excellent time management skills proven to work effectively in a team environment. Proactive and goal-oriented professional with problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Electronic Technician
Hanlons Radio 2010 ltd
01.2016 - 07.2024
- Identified and diagnosed malfunctioning electronic components, systems, and equipment.
- Installed, configured, tested, maintained, repaired and troubleshot electronic components, systems and equipment.
- Calibrated electrical instruments using standard test equipment such as oscilloscopes, signal generators and multimeters.
- Performed preventive maintenance on electronics systems to ensure optimal performance.
- Replaced defective parts using soldering techniques as required.
- Created detailed documentation of all repair processes including notes on product defects or malfunctions encountered during service calls.
- Provided technical support services over the phone for customers having difficulty troubleshooting their own electronic devices.
- Reviewed customer complaints about defective products in order to identify potential problems with production lines or design flaws that need addressing.
- Monitored and tested equipment performance to diagnose and resolve problems.
- Maintained a high level of customer satisfaction by resolving technical issues swiftly and professionally.
Electronic Technician
ACN International PVT Ltd
01.2015 - 12.2015
- Performed troubleshooting and repairs on a variety of electronic equipment, such as computers, circuit boards, and telecommunications systems.
- Installed and configured new hardware components for customers.
- Maintained accurate records of customer service requests and related activities.
- Developed training materials for personnel on the use of various types of electronics equipment.
- Participated in continuous improvement initiatives designed to increase efficiency within the department.
- Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime for customers.
- Improved customer satisfaction by providing timely and accurate solutions to technical issues.
Education
Advanced Level (higher Secondary Education) -
St.Patrick's College
12.2009
Certified in Radio,TV And Deck Technology - Electronic Technology
Jaffna Technical Institute
05-2010
Studied Civil Engineering For 2 Years - Civil Engineering Technology
High National Diploma Civil Engineering
Skills
- Installation
- Mechanical Systems
- Malfunction tracing
- Electrical Safety
- Mechanical testing
- Electronic troubleshooting
- Soldering and wiring
- Document Preparation
- Customer Service
- Customer Support
- Stress Tolerance
- Adaptability and Flexibility
- Time Management
- Excellent Communication
Languages
English (PTE score of 59)
Professional Working
Tamil
Native or Bilingual
Timeline
Electronic Technician
Hanlons Radio 2010 ltd
01.2016 - 07.2024
Electronic Technician
ACN International PVT Ltd
01.2015 - 12.2015
Advanced Level (higher Secondary Education) -
St.Patrick's College
Certified in Radio,TV And Deck Technology - Electronic Technology
Jaffna Technical Institute
Studied Civil Engineering For 2 Years - Civil Engineering Technology
High National Diploma Civil Engineering
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