Summary
Overview
Work History
Education
Skills
golf hiking
Timeline
Generic

Kaipuke Neil Pukeroa

Auckland,Waiheke Island

Summary

I have completed all aspects of my duties with the utmost professional ability, that i have learnt within the past 3 years as a bus driver. I also drive the explorer double decker wine tours on Waiheke Island.

Overview

15
15
years of professional experience

Work History

Bus Driver

Waiheke Island Bus Company
12.2020 - Current
  • Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
  • Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
  • Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
  • Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
  • Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
  • Reduced fuel costs through careful route planning and efficient driving practices that maximized fuel economy without compromising timeliness or safety.
  • Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
  • Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
  • Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
  • Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
  • Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
  • Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
  • Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
  • Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Conducted pre-trip inspections of bus for safe operation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Acted calmly, productively and professionally under pressure for helpful emergency response.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Retained bus system, route and stop knowledge for informative customer advice.
  • Inspected emergency equipment and verified safe working order for student and driver use.

Delivery Driver

Apparel Group
11.2008 - 03.2020
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.
  • Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
  • Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Education

GED -

Massey University
Palmerston North, NZ
07.1999

High School Diploma -

Kaitaia College
Kaitaia, NZ
12.1976

Skills

  • Fare Collection
  • Commercial Driving
  • Regulatory Compliance
  • Passenger Safety
  • Passenger Assistance
  • Passenger Interaction
  • Transporting Students
  • Clean Driving Record
  • Vehicle Inspections
  • CDL Class a License
  • Local Route Knowledge
  • Impeccable Safety History
  • Inclement Weather Driving
  • Local Traffic Regulations
  • Elderly and Disabled Assistance
  • Safety Practices
  • Customer service
  • Safe driving techniques
  • Time management

golf hiking

Play a little bit of golf, but like to go walking & hiking when i can.

Timeline

Bus Driver

Waiheke Island Bus Company
12.2020 - Current

Delivery Driver

Apparel Group
11.2008 - 03.2020

GED -

Massey University

High School Diploma -

Kaitaia College

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Kaipuke Neil Pukeroa