Kaksha Patel
Blenheim
Summary
Reliable and customer-focused professional with 3 years of experience as a Store Assistant and Marketing Executive. Proven expertise in front desk operations, customer service and office administration. Skilled in handling customer inquiries, managing monthly sales reports, and coordinating with the sales team. Experienced in both online and offline marketing, organizing company events, collecting customer feedback, generating databases from various internet sources, and preparing client lists. Proficient in managing all marketing materials. Possess strong communication and multitasking abilities with a professional yet friendly approach. Seeking a role in a dynamic organization where I can contribute to effective customer service, operations, and marketing efforts.
Overview
3
3
years of professional experience
Work History
Marketing Executive
Flow dynamics India private limited
03.2022 - 06.2023
- Marketing in social media- Content management, Posting, Technical bulletins, site photography and video, audience engaging post
- New Product Development- Study competitive market & coming up with product or technology for various departments which improve sales
- Coordinating with various departments- Sales, Purchase, Designing, Accounts, Operations, HR & Marketing
- Generated leads through cold calling
- Preparing Presentations & Delivered product presentations to customers
- Dealership & Supplier management
- Constant lookout for new exhibition which includes- Architect, builders, supplier, building material
- Maintaining Reports
- Provided post-sale support and maintained a high customer satisfaction rate
- Client Feedback & testimonials
- Marketing Activity- Banners, Hoardings, social media, Brochure, Magazine, Letter pads, Visting Cards, Diaries through other material & Maintaining office supplies
- Generating databases from various resources for sales call
- Coordinating with new clients
Store assistant
Reliance Smart
09.2020 - 02.2022
- Handling customer Inquiries
- Customer Services
- Cash Handling
- Coordinating with team
- Maintaining stocks & incoming goods
- Daily Promotions & Labelling
- Coordinating with various departments
- Maintaining records of stocks in warehouse
Education
Master of Business Administration -
Ahmedabad Institute of Technology
04.2020
Bachelor of Commerce - undefined
C.C. Sheth Commerce College
04.2018
Skills
- Customer service & Communication
- Front desk & Reception Management
- Cash Handling
- Office Administration
- Microsoft (Word, Outlook & PPT)
- Marketing in Various Platform
- Target-Driven Performance
- Data Entry & File Management
- Telephone & Email Correspondence
- Problem Solving
- Team Player
- Quick Learner
- Sales Strategy & Execution
- Customer Relationship Management
Timeline
Marketing Executive
Flow dynamics India private limited
03.2022 - 06.2023
Store assistant
Reliance Smart
09.2020 - 02.2022
Bachelor of Commerce - undefined
C.C. Sheth Commerce College
Master of Business Administration -
Ahmedabad Institute of Technology
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