Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kalaie Phillips-Tamai

Rotorua

Summary

Dynamic hospitality professional with a strong work ethic and proven customer service skills honed at McDonald's Restaurant. Adept at cash handling and maintaining high cleanliness standards, I excel in fast-paced environments, ensuring efficient service and customer satisfaction. Recognized for teamwork and reliability, I thrive in collaborative settings.

Experienced hospitality professional prepared for this role with strong emphasis on team collaboration and achieving results. Skilled in customer service, conflict resolution, and event coordination. Reliable, adaptable, and focused on delivering exceptional guest experiences. Known for flexibility in meeting changing needs and upholding high standards.

Overview

3
3
years of professional experience

Work History

Hospitality Employee

McDonald's Restaurant
12.2021 - Current

Customer Service:

- I always greet customers with friendliness, I can handle their inquiries, complaints, and concerns in a professional manner. I handle their orders accurately and efficiently.

- I can provide efficient service.


Cleanliness:

- I can maintain a clean and organised workspace, ensuring all work areas are stocked and maintained with necessary equipment needed.

- I assist in maintaining a clean and sanitised workspace throughout my shift and stations i'm placed at.


Cash Handling:

- I can operate the cash register, handle cash transactions, and provide accurate change.

- Process payments and ensure all orders are processed efficiently.

- I can ensure all orders are processed in a timely manner.


Health and Safety:

- I followed all food guidelines, ensuring that the hygiene and safety standards were met.


Education

No Degree - Nursing Education

Toi Ohomai Institute of Technology
null, NZ
01-2029

Skills

  • Strong work ethic
  • Team player attitude
  • Food safety
  • Language skills
  • Cash handling experience
  • Cleaning and sanitizing
  • Event preparation
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Multitasking
  • Reliability
  • Excellent communication

Timeline

Hospitality Employee

McDonald's Restaurant
12.2021 - Current

No Degree - Nursing Education

Toi Ohomai Institute of Technology
Kalaie Phillips-Tamai