Kalea Daly
Gisborne,GIS
Summary
Customer-focused, visionary-thinking Retail Manager with over 4 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with computers. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Sequence Surf Shop
05.2019 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Operated POS terminals and cash drawer balancing.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Managed sales promotions and marketing strategies on major social media sites.
Education
High School Diploma -
Lytton High School
Gisborne, NZ10.2023
Skills
- Sales Expertise
- Cash Handling
- Recruiting and Hiring
- Constructive Feedback
- Maintaining Clean Work Areas
- Digital Sales
- Store Layouts
- Marketing Strategies
- Follow-Up Calls
- Customer Engagement
- Stock Audits
- Market Analysis
Timeline
Retail Sales Associate
Sequence Surf Shop
05.2019 - Current
High School Diploma -
Lytton High School
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