Summary
Overview
Work History
Skills
Certification
EDUCATION
LICENSE
HOBBIES
Timeline
Generic

Kalotia Tuivailala

Mangere,AUK

Summary

Currently working as a PECCs Officer at First Security Guards. I bring strong communication skills developed through my experience's supervising and taking care of prisoners, managing diverse behavior, resolving conflicts, and ensuring safety and order within secure environments. As a highly experience law enforcement professional with a background of Police Officer, I offer unique of expertise in law enforcement, along with proficiency in correctional procedures. My ability to communicate clearly, listen actively, and provide critical information efficiently allows me to handle complex computer situation with professionalism and empathy.

My security experience, combined with a strong commitment to maintaining safety and order, positions me well to transition into a correctional officer role. I am confident that my skills in both fields will allow me to effectively contribute to the safety, security and rehabilitation efforts within a correctional environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Security Officer

First Security Guard Services
05.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Escorted prisoners to and from courtrooms, ensuring secure and orderly movement.
  • Supervised and monitored prisoners in holding cells before and after court appearances.
  • Provide court services including prisoner welfare, safety and communication between legal partied.
  • Maintained security and compliance with legal protocols throughout all court proceedings,

Serious Crime Investigator

Ministry of Police - Tonga
01.2020 - 03.2023
  • Carefully documented statements, observations, and evidentiary materials.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
  • Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
  • Conducted interviews with witnesses and clients.
  • Prepared case reports from allegations, transcripts of interviews and physical evidence.
  • Interviewed and interrogated suspects.
  • Collaborated with federal agencies on investigations.
  • Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
  • Secured search warrants to investigate scenes of crimes and collect evidence.
  • Collected crime scene evidence, examined bodies, and investigated secondary locations to build detailed cases based on sound evidence handling practices.
  • Participated in special operations, including COVID 19
  • Develop strategic plans for long term operations aimed at dismantling organized crime groups

Criminal Investigator

Ministry of Police- Tonga
06.2018 - 09.2020
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Marked off crime scenes and controlled access to protect evidence from tampering or loss.
  • Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
  • Gathered facts from interviews of suspects, witnesses, and complainants.
  • Testifying findings in court
  • Interview witnesses and suspects
  • Collaborated with the correctional teams and law enforcement agencies as needed.
  • Recommend prosecution of suspects based on evidence
  • Documented findings and prepared detailed reports.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.

First Response Officer

Ministry of Police- Tonga
03.2015 - 12.2017
  • Apprehended suspects, read people Rights, and transported offenders to jail.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Delivered emotional support to patients and families..
  • Utilized communication devices to maintain contact with supervisors.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.

Police Communication Center

Ministry of Police- Tonga
02.2012 - 08.2014
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong communication and organizational skills through working on group projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Provided professional services and support in a dynamic work environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.

Skills

  • Microsoft Team
  • Microsoft Office 365
  • Outlook
  • OneNote
  • Computer Literacy
  • Administrations Skills
  • Problem Solving
  • Interpersonal Skills Fast Leaner
  • Attention to Skills
  • Adaptability and Dedication
  • Time Management
  • Self Discipline
  • Positive Mindset
  • Team Work

Certification

  • Certificate of Investigation of Maritime Crime and Drug Trafficking - 2022
  • Certificate of Financial and Money laundering investigations and Criminal Asset Confiscation – 2021
  • Certificate of Data protection and Interpol Global Policing Capabilities – 2019
  • Certificate of Global Challenges in Human Trafficking – 2017
  • Certificate of Accountability, Authority and Responsibility – 2017
  • Certificate of Money Laundering and Criminal Asset Confiscation Investigation and Litigation Training - 2016
  • Certificate of Public order Management Course – 2014

EDUCATION

  • Diploma in General Policing

Tonga Police College - 2010

LICENSE

Full Driver License- Tonga

HOBBIES

  • Staying Active
  • Outdoor Activities
  • Singing
  • Cooking

Timeline

Security Officer

First Security Guard Services
05.2024 - Current

Serious Crime Investigator

Ministry of Police - Tonga
01.2020 - 03.2023

Criminal Investigator

Ministry of Police- Tonga
06.2018 - 09.2020

First Response Officer

Ministry of Police- Tonga
03.2015 - 12.2017

Police Communication Center

Ministry of Police- Tonga
02.2012 - 08.2014

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Kalotia Tuivailala