Summary
Overview
Work History
Education
Skills
Timeline
KAMALDEEP KAUR

KAMALDEEP KAUR

Papamoa,BOP

Summary

Highly organized and detail-oriented Administrative Professional with 4 years of experience in office management, scheduling, and customer support. Adept at handling administrative tasks efficiently, improving workflow processes, and coordinating team operations to ensure seamless daily functions. Strong communicator with expertise in documentation, data entry, and problem-solving. Looking for challenging career that will enable me to exhibit my professional competency, explore my talent to the maximum, for the organization which will enable me to reach the heights of success and committed to leveraging my qualities to drive team success and contribute to organizational growth.

Overview

8
8
years of professional experience

Work History

Volunteer (childcare)

Self-employeed
04.2023 - Current
  • Provided compassionate care and support to children with special needs from last 3 years, ensuring their well-being, safety, and emotional development.
  • Developed and implemented engaging activities tailored to individual needs, fostering growth in communication, social interaction, and motor skills.
  • Worked closely with families and caregivers to create personalized care strategies, promoting a nurturing and inclusive environment.
  • Skilled in general childcare responsibilities, including nutrition management, hygiene assistance, and educational support for early development.


Checkout supervisor

01.2024 - 08.2024
  • Cash handling and POS system operations.
  • Team leadership and staff training
  • Customer service and dispute resolution
  • Inventory management and stock control.
  • Problem-solving and workflow optimization

Restaurant Manager

09.2017 - 02.2022
  • Staff management, training, health and safety briefing and supervision.
  • Ensuring effective and smooth management of Restaurant.
  • Supervise and ensure staff are following company guidelines and set processes.
  • Menu Planning with the consultation of chef.
  • Planning, preparing work schedules and assigning staff to specific duties.
  • Building and maintaining professional relationship with suppliers, customers and staff.
  • Ensure high standards of service are maintained at all times.
  • Delegate responsibilities to ensure fast, efficient and hassle free service.
  • Organising regular meetings to improve services.
  • Supervise to ensure high levels of efficiency, productivity, customer satisfaction, business growth and profit maximisation are achieved.
  • Formulate, plan and execute promotions, seasonal specials and to develop different Marketing Strategies.
  • Meeting operational expectations of the business.
  • Ensuring high quality and ethical standards are observed.
  • Ensure the Restaurant is always presentable, clean and tidy.
  • Introduction of new ideas and new opportunities to grow business, profitability and customer satisfaction.
  • Ensure staffs follow all health, safety and hygiene regulations.
  • Ensure smooth running of the business during events this may include catering, hosting events and handling customer related complaints if any.
  • Ensure compliance in all health and safety law and regulations.

Front Desk Operator (Part-Time)

The Thai Restaurant, Rotorua
02.2017 - 09.2017
  • Greeting and welcoming guests
  • Training staff
  • Answering questions and addressing complaints
  • Preparing bills
  • Keeping front desk tidy and presentable

Checkout Operator

Fruit Monster, Te Ngae, Rotorua
02.2017 - 08.2017
  • Maintain the cash counter in running condition
  • Training staff
  • Demonstrate a friendly and professional attitude towards customers
  • Assisted in stocking of and re-arrangement of display items in the store

Education

Graduate Diploma - Mentoring and Professional Leadership (Level7)

Toi Ohomai Institute of Technology
07.2017

Master of Arts - English

Baring Union Christian College, Batala, Punjab
07.2016
  • Guru Nanak Dev University
  • Amritsar, Punjab, India

National Cadet Corps - undefined

07.2013
Unit 22 p.b/ bn NCC, Batala

Skills

  • Able to work on tasks individually or as part of a team
  • Problem solving
  • Ability to problem solves and thinks on your feet
  • Excellent interpersonal skills
  • Effective time management skills
  • Ability to stay calm in stressful circumstances
  • Experience handling cash, debit and credit card transactions
  • Excellent organizational skills that allow me to multitask effectively
  • Excellent Communication skills

Timeline

Checkout supervisor -
01.2024 - 08.2024
Volunteer (childcare) - Self-employeed
04.2023 - Current
Restaurant Manager -
09.2017 - 02.2022
Front Desk Operator (Part-Time) - The Thai Restaurant, Rotorua
02.2017 - 09.2017
Checkout Operator - Fruit Monster, Te Ngae, Rotorua
02.2017 - 08.2017
Baring Union Christian College - Master of Arts, English
- National Cadet Corps,
Toi Ohomai Institute of Technology - Graduate Diploma, Mentoring and Professional Leadership (Level7)

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KAMALDEEP KAUR