Kamalpreet Kaur
Christchurch,Phillipstown
Summary
Dynamic Duty Manager with a proven track record at Woolworths Supermarket, excelling in service excellence and customer satisfaction. Skilled in effective time management and employee onboarding, I enhanced operational efficiency and mentored team members, contributing to a seamless shopping experience. Committed to fostering a high-performance team culture.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Duty Manager & Checkout Supervisor
Woolworths Supermarket
08.2025 - Current
- Supervised daily store operations to ensure optimal customer service and staff performance.
- Coordinated staff schedules, optimizing labor allocation for peak shopping hours.
- Implemented inventory control measures, reducing stock discrepancies and improving accuracy.
- Trained and mentored new team members, enhancing operational efficiency and teamwork.
Duty Manager
Woolworths Supermarket
06.2024 - 07.2025
- Assisted in daily operations, ensuring smooth guest experiences and adherence to service standards.
- Supported team members during peak hours, enhancing overall efficiency and customer satisfaction.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction rates.
Checkout Supervisor
Woolworths Supermarket
04.2023 - 06.2024
- Supervised daily checkout operations, ensuring efficient service and customer satisfaction.
- Trained and mentored team members on best practices and operational procedures.
Education
Master of Arts - English
Punjab University Chandigarh
India05-2019
Bachelor of Arts -
Punjab University Chandigarh
India05-2017
Skills
- Customer service commitment
- Effective time management
- Employee onboarding
- Verbal and written communication
- Attention to detail
- Quality assurance
- Problem-solving skills
- Team collaboration
- Multitasking and organization
Certification
•Managers Certificate
• License Controller Qualification (LCQ)
• First Aid Course
• Health and Safety Representative
• Age Restricted Goods Seller (ARG Trained)
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Duty Manager & Checkout Supervisor
Woolworths Supermarket
08.2025 - Current
Duty Manager
Woolworths Supermarket
06.2024 - 07.2025
Checkout Supervisor
Woolworths Supermarket
04.2023 - 06.2024
Master of Arts - English
Punjab University Chandigarh
Bachelor of Arts -
Punjab University Chandigarh
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