Summary
Work History
Skills
Education - State Schooling
References Available
Qualifications
Timeline
Generic
Kamila Breckova

Kamila Breckova

Pangeroa,BOP

Summary

Professional, outgoing and caring individual who prides herself in strong work ethics and has demonstrated this with significant experience in the hospitality, tourism, retail, healthcare and recreation, recruitment, office administration, fitness as well as preschool and primary sectors.

Approachable, well presented and able to establish good working relationships with a range of different people. Capable of completing all given tasks and strives to achieve maximum results with a proven track record in customer service.

I set myself the highest of standards and strive to meet and exceed expectations. I really enjoy working as part of a team and I am very much a team player.

Work History

Office Administrator

The Donut Factory
10.2023 - Current

- Coordinated freight and dispatch operations, ensuring timely delivery and efficiency.

- Maintained inventory spreadsheets to track stock levels (SOH), diligently updating records and documents

- Facilitated effective communication with customers to address inquiries and concerns.

- Coordinated orders and invoicing processes, ensuring accuracy and timely payments from customers

- Proficient in utilizing software such as MYOB, Exchange, Excel, and Microsoft Office to streamline operations

- Executed office administration tasks to ensure smooth workflow and organization

- Demonstrated commitment to maintaining Food Safety, Health, and Safety standards through meticulous documentation and internal audits

HR Assistant

Eastpack Quarry Road

- Managed data administration tasks efficiently, ensuring accurate records and streamlined operations.

- Provided exceptional reception and customer service, handling incoming calls, emails, and electronic texts promptly and professionally.

- Facilitated the recruitment process, including conducting inductions and preparing necessary documentation for new employees.

- Maintained organized filing systems and stocked up on Personal Protective Equipment (PPE) for workplace safety.

- Managed absenteeism using systems like UKG and Jadestar, in conjunction with Microsoft Office applications.

- Supported Environmental Product Declarations (EPD) and health safety initiatives, demonstrating a commitment to workplace well-being and compliance

Owner/Operator

Kami's Cleaning

- Implemented efficient organization of daily tasks and responsibilities to maximize productivity

- Executed cleaning duties to maintain a hygienic and organized work environment.- Provided comprehensive support in general duty administration, ensuring smooth workflow across various operational areas

- Assisted with accounting tasks, contributing to accurate financial records and reporting

- Demonstrated commitment to health and safety management protocols, fostering a secure workplace environment

- Managed chemical inventory and usage, adhering to safety guidelines and regulations

- Oversaw social media management efforts, maintaining an engaging online presence and promoting brand awareness

- Delivered exceptional customer service, addressing inquiries and concerns promptly and professionally

- Cultivated enduring client relationships, resulting in increased repeat business and valuable referrals

Team Leader Lifeguard

Bay Venue, LTD

- Supervised lifeguards, ensuring the safety and well-being of patrons in aquatic environments

- Organized daily tasks and assignments as needed, optimizing operational efficiency

- Provided exemplary customer service and adept problem-solving skills to address inquiries and resolve issues effectively

- Supported general duty administration tasks to maintain smooth operations across various areas

-Demonstrated proficiency in health and safety management practices to uphold industry standards and regulations

-Managed injuries promptly and effectively, implementing appropriate protocols and procedures

- Administered chemical management and water testing procedures to maintain optimal water quality and safety standards.

Retail Sales & Online Assistant

Party World

- Proficient in Customer Service and Data Entry, with a proven track record of accuracy and efficiency

- Experienced in executing General Administration Duties, demonstrating strong organizational skills and attention to detail.

- Skilled in Website Management, including content updates, optimization, and user experience enhancement

- Knowledgeable in Retail Operations, with a focus on delivering exceptional customer experiences and maximizing sales opportunities

- Competent in Inventory Management, adept at maintaining accurate records and optimizing stock levels

- Proficient in Handling Cash transactions securely and accurately, ensuring compliance with company policies and procedures

Assistant Teacher

Montessori School

- Assist Lead Teacher in providing support and guidance to children in pre-school and primary settings.
- Actively participate in weekly staff meetings to contribute ideas and insights for curriculum development and student progress

- Engage in all school events and conferences, showcasing dedication to the institution's mission and fostering positive relationships within the community.

Retail Sales Assistant Manager

Farmers Shop & Café

- Customer Service: Delivering excellent service to ensure customer satisfaction
- Management and Distribution: Efficiently managing and distributing resources to meet operational needs- General Administration Duties: Performing various administrative tasks with attention to detail and accuracy- General Waitressing and Kitchen Support: Providing support in restaurant settings to ensure smooth operations- Processing Payments and Orders: Handling transactions and orders accurately and securely.- Ordering from Suppliers: Managing inventory by placing orders with suppliers to maintain stock levels- Collecting Stock from Suppliers: Ensuring timely collection of stock to fulfill orders and maintain inventory- Delivery to Customers in Local Area: Safely and promptly delivering orders to customers within the local area, maintaining customer satisfaction and loyalty

Administration

Chalet Rentals Bayleys

- Day-to-Day Servicing of Facilities: Ensuring the proper maintenance and upkeep of facilities to meet operational standards.
- Security and House Assessments: Conducting assessments to ensure the safety and security of premises and occupants

-Unit Damage Reporting: Identifying and reporting damages to units promptly for timely resolution

- Administration: Proficient in various administrative tasks including data entry, website management, reservation activities, and customer service

Receptionist

Hotel Cascade

- Customer Service: Proficient in check-in and check-out management, ensuring a smooth and pleasant experience for guests

- Reservation Management: Skilled in managing reservations, both in-person and online, to accommodate guest needs efficiently

- General Administration Duties: Experienced in performing various administrative tasks with attention to detail and organization

- Currency Exchange Service: Capable of providing currency exchange services to guests, ensuring accurate transactions and customer satisfaction.

Retail Assistant Manager

Burton
  • Enhanced customer satisfaction by effectively resolving escalated issues and providing exceptional service.
  • Streamlined store operations for increased efficiency through consistent monitoring and adjusting of inventory levels.
  • Boosted sales performance with strategic merchandising plans and promotional displays
  • Fostered a positive work environment, promoting teamwork and open communication among staff members.

Skills

- Customer service (across various industries)

- Office administration

- Invoicing and dispatch coordination

- Stock tracking and management

- Email correspondence management

- Data administration

- Reception and customer service

- Recruitment and induction processes

- Time management

- Daily task organization

- Cleaning (both commercial and residential)

- Health and safety management

- Social media management

- Team leadership

- Problem solving

- Website management

- Management and distribution

- Childcare assistance

- Participation in staff meetings and events

Education - State Schooling

State Schooling, Czech Republic 1992-2001

References Available

True

Qualifications

- Diploma in Tourism & Business Management (High Business School, CZ) - 2001-2005

- Diploma in Hospitality (CZ) - 2005-2007

- National Certificate in Lifeguard Training (CZ) - 2011

- First Aid Certificate of Lifeguards (CZ) - 2011

- First Aid Certificate (NZ) - 2016

- Certificate in Reformer Pilates Instruction - 2019


**Additional Skills and Trainings:**

- Personal Trainer Certificate, Fit College, Christchurch, NZ - 2016

- Certificate in English, Wilkinson English School, Christchurch, NZ

- Barista Training

-Full Driver's License

Timeline

Office Administrator

The Donut Factory
10.2023 - Current

HR Assistant

Eastpack Quarry Road

Owner/Operator

Kami's Cleaning

Team Leader Lifeguard

Bay Venue, LTD

Retail Sales & Online Assistant

Party World

Assistant Teacher

Montessori School

Retail Sales Assistant Manager

Farmers Shop & Café

Administration

Chalet Rentals Bayleys

Receptionist

Hotel Cascade

Retail Assistant Manager

Burton
Kamila Breckova