Kamran Ali
Papatoetoe,AUK
Summary
Proven to enhance team productivity and customer satisfaction at Kebabs Delight through strategic communication and problem-solving. Expert in data accuracy and process efficiency from Service Industries Limited Gujrat, Pakistan, with skills in records oversight and complaint resolution. Achievements include fostering repeat business and managing staff training, blending hard and soft skills for impactful results.
Overview
11
11
years of professional experience
Work History
Coustomer Service
Kebabs Delight
04.2023 - Current
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Followed safety protocols while working, avoiding accidents and injuries.
Data Entry Clerk
Service Industries Limited Gujrat, Pakistan
04.2013 - 09.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Submit applications of workers in Human Resources systems
- Manage All workers attendance with accuracy
Education
Intermediate - Computer Science
Zimindar Post Graduate College, Gujrat,Pakistan
Bhimbher Road Gujrat06.2013
Skills
Staff education and training
Records oversight
Till counting
Complaint resolution
Timeline
Coustomer Service
Kebabs Delight
04.2023 - Current
Data Entry Clerk
Service Industries Limited Gujrat, Pakistan
04.2013 - 09.2021
Intermediate - Computer Science
Zimindar Post Graduate College, Gujrat,Pakistan
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