Overview
Work History
Timeline
Summary
Education
Skills

Kanchan Naidu

Manukau

Overview

11
11
years of professional experience

Work History

Head Of Settlements

Avanti Finance
04.2017 - Current
  • Effective leadership and management of the team to achieve business, service, and team objectives
  • This includes coaching, training, and support of all team members
  • Oversight and ownership of quality, productivity, risk management and legal and internal compliance personally and for the team
  • Support the CRO and the Head of Enterprise Risk in ensuring appropriate regulatory compliance with New Zealand and Australia legislation, including but not limited to consumer credit legislation, AML/CFT, Health & Safety at Work, Privacy
  • Develop and maintain a compliance framework, and monitor and report against obligations
  • Continuous development and deployment of Compliance policies and procedures to support business
  • Embedding the Compliance Management and Conduct Risk Management frameworks in related operational activities and ensuring key controls are brought into adhere with the company’s Enterprise Risk management framework standards
  • Implement a robust control framework to ensure that settlements are prioritized appropriately, and risk mitigated
  • Maintenance of annual AML risk assessments and compliance programmes for all AML reporting entities in the group
  • Unusual or suspicious transactions monitoring and reporting to the FIU
  • Develop and provide monthly compliance reporting to the operational & Enterprise Risk Committees
  • Advice and assistance with CDD requirements, high Risk, or unusual customer transactions
  • Monthly internal CDD reviews on a sample basis

Compliance & Settlements Officer

Avanti Finance
02.2016 - 04.2017
  • Ensure legal requirements are upheld and a high standard of quality and efficiency is maintained in line with policies, procedures, and processes
  • Support Settlements Manager manage/create and nurture of stakeholder and customer relationships
  • Relentlessly helpful and customer centric approach both internal and external
  • Maintain good working relationships within the team, proactively contributing to team discussions and a willingness to accept constructive feedback
  • Understand risk assessment across AFL lending and credit policies
  • Raising and executing continuous improvement initiatives

AML Officer – Risk Team

ANZ Bank
03.2014 - 02.2016
  • Making client records compliant with the Anti-Money Laundering (AML) legislation, which includes trusts and companies accounts
  • Assume primary responsibility for the identification, assessment, and management of these through the implementation of risk mitigating action plans
  • Ensuring that Operational risks and controls are identified, documented, assessed, managed, and reported
  • Handling phone enquiries with regards to AML requirements
  • Regularly liaising with the Operations teams to ensure all areas of compliance due diligence are met
  • Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action to resolve the issues

Customer Service Consultant

ANZ Bank
01.2014 - 07.2014
  • Serving customers over the phone
  • Processing all customer transactions
  • Dealing with customer enquiries and complaints
  • Providing a welcoming, friendly, and informative style of customer service
  • Answering any queries quickly and efficiently
  • Fully aware of all laws & regulations regarding data protection of customers
  • Maintained a thorough knowledge of all banking products and services

Timeline

Head Of Settlements - Avanti Finance
04.2017 - Current
Compliance & Settlements Officer - Avanti Finance
02.2016 - 04.2017
AML Officer – Risk Team - ANZ Bank
03.2014 - 02.2016
Customer Service Consultant - ANZ Bank
01.2014 - 07.2014
Fiji National University - Bachelor of Commerce,
Fiji National University - Diploma In Finance,

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Education

Bachelor of Commerce -

Fiji National University

Diploma In Finance -

Fiji National University

Skills

  • Written communication
  • Troubleshooting
  • Team management
  • Cultural awareness

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Kanchan Naidu