KANCHANA SUBASINGHE
Christchurch,CAN
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
14
14
years of professional experience
Work History
Receptionist
Radius Care Hawthrone
06.2022 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Beauty Therapist
HairandBeauty Eastgate
06.2021 - 05.2022
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Beauty Therapist
The Hair And Beauty Co
11.2015 - 05.2021
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
- Increased salon revenue by upselling additional services and retail products to clients.
- Educated clients on care processes and advised on further care and products.
- Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
- Analyzed client needs and came up with individualized and continuous treatment plans.
Farm Hand
RA & JL Brown
05.2015 - 10.2015
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
Beauty Therapist
Salon Mihiliya
04.2012 - 10.2014
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Efficiently managed inventory levels of supplies and retail products while minimizing waste.
Administrator
PePlus Pvt Ltd
02.2010 - 01.2011
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
Education
No Degree - HealthCare Level 2
Ministry of Social Development - MySkill
New Zealand02.2024
No Degree - National Vocational Qualification (NVQ) Level IV
Ministry Of Youth Affairs & Skill Development VTA
Weyangoda, Sri Lanka06.2014
No Degree - Diploma in Information And Communication Techno.
Aquinas University College
Boralla, Sri Lanka.08.2012
No Degree - Diploma in Beauty Culture
Nadee Bridal School of Beauty Culture
Kiribathgoda, Sri Lanka07.2010
No Degree - Diploma in Computer Technology Course
Digital College
Maradana, Sri Lanka05.2007
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer and client relations
- Customer Service
- Attention to Detail
- Problem-Solving
- Punctual and Reliable
- Call Answering and Routing
- Microsoft Office
Timeline
Receptionist
Radius Care Hawthrone
06.2022 - 11.2023
Beauty Therapist
HairandBeauty Eastgate
06.2021 - 05.2022
Beauty Therapist
The Hair And Beauty Co
11.2015 - 05.2021
Farm Hand
RA & JL Brown
05.2015 - 10.2015
Beauty Therapist
Salon Mihiliya
04.2012 - 10.2014
Administrator
PePlus Pvt Ltd
02.2010 - 01.2011
No Degree - HealthCare Level 2
Ministry of Social Development - MySkill
No Degree - National Vocational Qualification (NVQ) Level IV
Ministry Of Youth Affairs & Skill Development VTA
No Degree - Diploma in Information And Communication Techno.
Aquinas University College
No Degree - Diploma in Beauty Culture
Nadee Bridal School of Beauty Culture
No Degree - Diploma in Computer Technology Course
Digital College
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