Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kanchana Weerasekara

Mount Roskill,Auckland

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Volunteer Retail Assistant

New Zealand Red Cross
Auckland
08.2024 - Current
  • Provided customer service by greeting and assisting customers, responding to inquiries, and resolving complaints.
  • Assisted in unloading merchandise from delivery trucks and stocking shelves accordingly.

Executive Officer- HR

Commercial Bank of Ceylon PLC
Sri Lanka
05.2014 - 06.2024
  • Oversaw the recruitment, training, development and evaluation of personnel.
  • Developed and implemented strategies to increase operational efficiency and reduce costs.
  • Coordinated activities between different departments to achieve objectives efficiently

Sales Assistant

Sumudu Foods Restaurant & Super Market
, Sri Lanka
01.2019 - 02.2021
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.

Education

Bachelor of Science (Hons) in Business with Human Resource Management - Buddhist Studies

University of Northumbria
Newcastle, United Kingdom
12-2023

MBA - Business Administration

Unitec
Auckland, New Zealand

Skills

  • Positive Customer Engagement
  • Sales Technique
  • Teamwork & Collaboration
  • Adaptability
  • Safety and Cleanliness Standards
  • Multitasking & Efficiency
  • Cash Handling
  • Employee Relations
  • Human Resources Management

Certification

  • Completion of Coffee Short Course at William Angliss institute

References

References available upon request.

Timeline

Volunteer Retail Assistant

New Zealand Red Cross
08.2024 - Current

Sales Assistant

Sumudu Foods Restaurant & Super Market
01.2019 - 02.2021

Executive Officer- HR

Commercial Bank of Ceylon PLC
05.2014 - 06.2024

Bachelor of Science (Hons) in Business with Human Resource Management - Buddhist Studies

University of Northumbria

MBA - Business Administration

Unitec

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Kanchana Weerasekara