Kandi Dickey
Auckland
Summary
Multi-Faceted Senior Hairstylist with 20+ years experience. Specialising in tailoring specific styles/colours/services and products, maximizing satisfaction and retention with proactive attention to clients needs/requests thru effective and consistent communication skills .
Smoothly handle questions and resolves concerns with great problem-solving abilities and attention to detail.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Salon Manager/Senior Stylist
VIVO Hair Salon Royal Oak/Alexandra Park
01.2021 - Current
- Established positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
- Collaborated with stylists to ensure high-quality services and productivity were provided consistently across all appointments.
- Worked to continuously increase salon business through effective sales, service, and operations policies.
- Enhanced client satisfaction by providing personalized consultations and recommending suitable hairstyles, colours, and products. In turn this contributed to salon revenue growth by developing strong relationships with clients and securing repeat bookings.
Customer Care Manager/Senior Stylist
Maelstrom Hairdressing and Beauty
01.2017 - 01.2021
- Developed strong working relationships with staff, fostering a positive work environment. Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Increased sales through effective merchandising strategies and targeted Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Assistant Manager / Interior Decorating Consultant
The Design Store
01.2013 - 01.2016
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Collaborated with management team to develop strategic plans for business growth and improvement.
- Maintained clean, safe, and organized store environment to enhance customer experience.
Retail Fashion Beauty Tutor
Academy New Zealand
01.2011 - 01.2012
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Developed comprehensive lesson plans that incorporated multiple modes of instruction, ensuring well-rounded educational experience for all learners.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
NZQF - Level 4 Certificate in Hairdressing -
Manukau Institute of Technology
09.2017
Skills
- Creative with eye for style and detail
- Brand representation
- Teamwork and Collaboration
- Commitment to quality and service
- Effective communicator
- Industrious and Resilient
- Education
- Time Management abilities and effective multi tasker
- Advanced interpersonal skills
- Problem-solving abilities
References Available
References and Customer Reviews are available upon Request
Hobbies and Interests
- Hairdressing and Makeup Artistry
- Wardrobe Styling and Personal Shopping
- Interior Decorating and Design
- Sewing
- Cooking
- Music
- Volunteer Work
Timeline
Salon Manager/Senior Stylist
VIVO Hair Salon Royal Oak/Alexandra Park
01.2021 - Current
Customer Care Manager/Senior Stylist
Maelstrom Hairdressing and Beauty
01.2017 - 01.2021
Assistant Manager / Interior Decorating Consultant
The Design Store
01.2013 - 01.2016
Retail Fashion Beauty Tutor
Academy New Zealand
01.2011 - 01.2012
NZQF - Level 4 Certificate in Hairdressing -
Manukau Institute of Technology
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