Kane O’Sullivan
Christchurch,CAN
Summary
Dynamic professional with extensive experience in sales inventory management and staff supervision at Timpson and EG group . Proven track record in training and development, enhancing customer relations, and implementing effective policies. Adept at driving operational efficiency and fostering a high-performance team culture. Committed to delivering exceptional service and achieving branch goals.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Repair Technician
Mr minit Nz
Christchurch, Canterbury
02.2026 - Current
- Delivered efficient and dependable repairs on shoes, bags, and belts, ensuring customer satisfaction.
- Oversaw daily operations, including store opening and closing, to maintain smooth workflows.
- Executed accurate cash transactions, contributing to financial integrity of the store.
- Evaluated sales performance metrics
- Performed cleaning duties to maintain store appearance and machine maintenance
Administration and sales assistant
UK Caravans LTD
Christchurch, New Zealand
03.2025 - Current
- Managed customer relationships by addressing inquiries and providing support.
- Handled cash transactions accurately to ensure financial integrity.
- Closed sales effectively to contribute to overall revenue goals.
- Time management
- Executed administrative tasks to ensure office efficiency and organization.
- Quoting and invoicing
- Working along side insurance companies
- Packaging handling and organizing freight
- Customer orders
Branch Manager
Timpson
Skipton, North Yorkshire, England
11.2023 - 02.2025
- Managed daily branch operations, enhancing service delivery and customer satisfaction.
- Supervised staff performance, fostering skill development through ongoing training and support.
- Developed and implemented branch policies, aligning operations with company standards to ensure compliance.
- Provided high quality shoe repairs including sole/heel replacement.
- Acquired knowledge of textiles and traditional repair methods, such as leather and resin.
Shift Supervisor
Starbucks
Keighley , England
10.2022 - 11.2023
- Supervised daily operations, enhancing overall store performance.
- Trained new baristas on drink preparation and customer service, fostering customer satisfaction.
- Managed inventory levels and restocked supplies.
- Completed training for Assistant store manager role
Education
Level 1 - Plumbing
Bradford College
Bradford , EnglandBeckfoot Oakbank
Keighley , EnglandSkills
- Technical training
- Inventory management
- Cash handling
- Process optimization
- Sales analytics
- Customer service
- Administration
- Team leadership
- Customer loyalty initiatives
Certification
- First aid trained ( Army Cadet Force UK)
Languages
- English
- Spanish
Timeline
Repair Technician
Mr minit Nz
02.2026 - Current
Administration and sales assistant
UK Caravans LTD
03.2025 - Current
Branch Manager
Timpson
11.2023 - 02.2025
Shift Supervisor
Starbucks
10.2022 - 11.2023
Level 1 - Plumbing
Bradford College
Beckfoot Oakbank