Kapua Wharerau
Victoria,Gisborne
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. As well as a passion for cars and their products
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonalds
Gisborne CBD, Gisborne
07.2022 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
Intern Mechanic
Eastland Toyota
, Gisborne
07.2023 - 11.2023
- Performed routine maintenance on vehicles such as oil changes, tire rotations and brake pad replacements.
- Assisted mechanics in diagnosing and repairing cars, trucks and other motorized vehicles.
- Tested automotive systems including brakes, suspension and steering to ensure proper functioning.
Education
Level 3 Certificate in Automotive Engineering -
EIT
Gisborne02-2024
Gisborne Boys High School
Gisborne01-2023
Skills
- Complaint resolution
- Schedule Coordination
- Handling Escalations
- Quality Assurance
- Workflow Management
- Time Management
- Work Prioritization
- Relationship Building
Certification
- Holder of a Restricted License
- Holder of a Forklift License
References
References available upon request.
Timeline
Intern Mechanic
Eastland Toyota
07.2023 - 11.2023
Crew Trainer
McDonalds
07.2022 - Current
Level 3 Certificate in Automotive Engineering -
EIT
Gisborne Boys High School
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