Karam Jossan
Melbourne,Deanside
Summary
Over six years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Overview
6
6
years of professional experience
Work History
Courier Contractor
NZ Post
06.2018 - Current
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
- Verified package information to check for accuracy and completeness.
- Obtained signatures for delivery documents and packages.
- Supported the onboarding and training of new courier contractors, sharing best practices for route optimization and time management.
- Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
- Proactively maintained vehicle cleanliness and performed routine maintenance checks for optimal performance on the road.
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Education
Advanced Diploma in Computer System Support Level7 - Computer Networking And Telecommunications
INTERNATIONAL COLLEGE OF AUCKLAND
Auckland, NZ06.2014
Skills
- Package handling
- Punctuality
- Deadline-oriented
- Route Planning
- Vehicle Maintenance
- Lifting Techniques
- Customer Service
- Problem-Solving
- Time Management
- Excellent driving skills
- Loading and unloading
- Time Sensitive Deliveries
- Package Delivery and Pick-up
- Sorting
- Handheld scanning devices
- Teamwork and Collaboration
- Problem-solving abilities
- Multitasking
- Self Motivation
- Excellent Communication
Licences
-Full Clean Car and Heavy Rigid Victoria Licence
-Transport of dangerous goods ( D endorsement )
Hobbies
I Love Walking, hiking and cycling.
I also enjoy music and travelling.
References
"All the references are available upon request"
Timeline
Courier Contractor
NZ Post
06.2018 - Current
Advanced Diploma in Computer System Support Level7 - Computer Networking And Telecommunications
INTERNATIONAL COLLEGE OF AUCKLAND
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