Karandeep Singh
Hamilton
Summary
Store Manager at TSBLIVING Wellington for the last 3 years, with a proven track record in branch operations, including distribution, logistics, and financial management. Expert in implementing sales strategies and optimizing team performance. Adept at payroll processing and fostering a culture of health and safety. Committed to enhancing customer satisfaction through effective conflict resolution and innovative marketing initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
TSBLIVING
09.2022 - 04.2025
- Managed all aspects of branch operations, ensuring financial performance and year-on-year growth
- Implemented sales strategies, forecasts, and guided the team to achieve targets
- Supervised office staff, optimizing resources, and ensuring effective workflow
- Monitored and controlled office budgets, keeping expenses below set thresholds
- Handled staff recruitment, training, appraisals, and performance management using MyHR portal
- Oversaw payroll processing using Datacom, tracking leave entitlements and ensuring timely payments
- Managed customer correspondence, handling escalations to ensure satisfaction
- Maintained office inventory, stock management, and vendor coordination
- Ensured health and safety compliance, identifying hazards and improving safety culture
- Administered Accounts Payable, Accounts Receivable, and branch-level purchasing card transactions
- Managed office leases, maintenance, security, fire drills, and compliance with MPI biosecurity requirements
- Handled invoicing, petty cash control, and banking operations
Administrative Assistant
TSBLIVING
02.2021 - 07.2022
- Provided administrative support, managed schedules, and handled office communications
- Assisted in implementing and maintaining office procedures and policies
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Processed incoming mail and distributed to relevant departments or individuals
- Responded to customer complaints with empathy, patience, and understanding
- Utilized problem-solving skills to resolve escalated customer service issues in a professional manner
- Actively listened to customers' concerns in order to provide accurate solutions that meet their expectations
Warehouse Assistant
TSBLIVING
08.2019 - 02.2021
- Moved inventory into allocated spaces within warehouse
- Organized and stocked inventory in the warehouse in accordance with company procedures
- Organized incoming shipments for storage in designated areas according to product type or size
- Prepared outgoing shipments accurately and efficiently in accordance with company policies
Warehouse Storeperson
Bidfood
10.2018 - 06.2019
- Organised warehouse space for efficient storage of goods.
- Maintained inventory of shipping materials and supplies.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Education
Level 7 Diploma - Business management, Digital marketing
Alpha educational Institute
Bachelor of Arts - Commerece
Khalsa College
Skills
- Branch Operations & Financial Management
- Sales Strategy Implementation
- Staff Supervision & Training
- Payroll Processing (Datacom)
- Accounts Payable & Receivable
- Health & Safety Compliance
- Office Administration & Budgeting
- Vendor & Supplier Coordination
- Customer Service & Conflict Resolution
- Scheduling & Employee Rostering (Deputy Portal)
- Social Media Marketing & Brand Awareness
- Problem-solving
Certification
- Ministry of Primary Industries - Facility operator and accredited person
- Forklift operator certificate
Education
other
Timeline
Store Manager
TSBLIVING
09.2022 - 04.2025
Administrative Assistant
TSBLIVING
02.2021 - 07.2022
Warehouse Assistant
TSBLIVING
08.2019 - 02.2021
Warehouse Storeperson
Bidfood
10.2018 - 06.2019
Bachelor of Arts - Commerece
Khalsa College
Level 7 Diploma - Business management, Digital marketing
Alpha educational Institute
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