Summary
Overview
Work History
Education
Skills
Citizenship
Accomplishments
Transferable Skills and Demonstrated Abilities
Certification
References
Websites
Timeline
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Karel Esterhuizen

Paraparaumu Beach,New Zealand

Summary

As a results-driven specialist and leader, I bring extensive expertise in fraud investigations, risk management and regulatory compliance management within the financial sectors. I excel in leading investigations, managing fraud risks, ensuring compliance and implementing innovative solutions, while also building and leading high-performing teams and healthy relationships with a wide range of stakeholders.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Advisor Enforcement

The Reserve Bank of New Zealand
05.2023 - Current

New Zealand’s Banking and Insurance Prudential and AML Regulator www.rbnz.govt.nz

  • Conduct investigations into Prudential and AML/CFT regulatory breaches by banks, non-bank deposit takers, and insurers
  • Enhance enforcement framework processes to align with best regulatory practices
  • Establish and implement an evidence management, eDiscovery (RelativityOne) system, evidence manual, and associated processes.
  • Collaborate with bank and insurance supervisors on matters referred to the enforcement team.
  • Present enforcement matters to the enforcement committee and report outcomes for decision-making.
  • Consult with various senior stakeholders and legal counsel.
  • Liaise with senior management of regulated entities regarding ongoing enforcement matters.
  • Manage and oversee the external whistleblowing function for the RBNZ.
  • Maintained up-to-date knowledge on industry trends and regulations.

Owner

Floorstar 2022 Limited
02.2022 - 08.2023

Flooring installation company www.floorstar.co.nz

  • Managed day-to-day business operations.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Oversaw installation teams, consulted with customers, and managed the installation work schedule
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed customer relationships, forecasting, budgeting, and provided strategic direction and leadership.
  • Transitioned to a part-time role in October 2022 until the business sold in August 2023.
  • Flooring installation company www.floorstar.co.nz

Risk and Assurance Manager

Booster Financial Services
10.2022 - 04.2023

Default Kiwisaver provider and fund manager www.booster.co.nz

  • Oversee the Risk and Assurance function for the Booster Group.
  • Develop the Compliance Assurance Programme (CAP) and its framework.
  • Ensure that assurance policies and procedures are up to date and communicated effectively across the business.
  • Report on the efficiency and effectiveness of the CAP to the Audit, Risk, and Compliance Committee (ARCC) and the Board.
  • Enhance the Enterprise Risk Management Framework (ERMF) to align with industry standards.
  • Draft policies and procedures to ensure compliance with the ERMF.
  • Perform risk assessments and assurance reviews and compiling detailed papers for the ARCC and the Board.
  • Collaborated with the compliance team to develop and implement policies, procedures, and performance measures.
  • Conducted comprehensive reviews of internal controls, ensuring compliance with company policies and procedures.

Deputy Certification Manager

Maritime New Zealand, NZ
12.2020 - 01.2022

Maritime industry regulator in New Zealand www.maritimenz.govt.nz

  • Provided consistent and accurate advice on maritime documentation and certification functions.
  • Ensure the team assessed applications for maritime and marine protection documents fairly and timely, in line with relevant legislation and policies.
  • Built and maintained constructive internal and external relationships.
  • Participated in ongoing professional development opportunities, staying current on industry best practices and emerging trends.
  • Enhanced the capabilities of direct reports through targeted professional development opportunities.
  • Managed performance planning and reviews for direct reports.
  • Developed individual performance plans aligned with organisational goals.
  • Motivated and supported staff to foster a cohesive, customer-focused team.
  • Ensured the team was grounded in the operational realities of a regulatory compliance agency.

Data and Evidence Manager

Financial Markets Authority, NZ
11.2018 - 11.2020

The FMA plays a critical role in regulating financial markets in New Zealand www.fma.govt.nz

  • Implemented an evidence management, eDiscovery (Relativity), system along with relevant policies and processes to improve FMA’s evidence handling capabilities.
  • Provided guidance, advice, and education on best practices for evidence management and litigation support across the FMA.
  • Monitored compliance to ensure adherence to data and evidence management policies, processes and best practices.
  • Mentored and managed direct reports, fostering professional and personal development and contributing to a positive and productive team culture.
  • Provided guidance and mentoring a team of litigation support staff to maintain a culture of professional services delivery.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Investigator – Regulation

Financial Markets Authority, NZ
10.2017 - 10.2018
  • Conducted inquiries, investigations, and analyses of conduct posing risks to financial markets, aligned with FMA's strategy and policy.
  • Collected, reviewed and analysed evidence and developed recommendations for regulatory and enforcement responses.
  • Provided regular and timely investigation reports to the Leadership Team, CE, and Board.
  • Prepared matters for civil and criminal proceedings and facilitating enforcement outcomes.
  • Collaborated with other investigators, litigators to foster professional and healthy relationships.
  • Promoted positive working relationships and collaboration across the organisation to enhance a connected approach.
  • Built positive relationships with external parties to further FMA's goals.

Enforcement Specialist – Market Regulation

The Johannesburg Stock Exchange, ZA
12.2015 - 08.2017

Largest listed stock exchange in Africa, operating in equities, derivatives and bond markets www.jse.co.za

  • Investigated irregularities on the stock exchange, including market abuse, insider trading, and market manipulation.
  • Conducted compliance monitoring and reviews of market participants.
  • Managed market participant complaints and inquiries, ensuring adherence to organisational standards and procedures.
  • Planned and scoped investigations to ensure adequate focus.
  • Collected, reviewed, and analysed data, drafting investigative reports by simplifying complex data.
  • Presented findings to internal legal counsel for potential enforcement action against member firms and or their employees registered on the exchange.
  • Assisted the legal department with disciplinary actions against members.
  • Provided specialist technical input into systems and investigation processes and techniques.

Manager – Priority Investigations Unit

Standard Bank of South Africa, ZA
12.2011 - 11.2015

One of the leading banking institutions in South Africa www.standardbank.co.za

  • Led high-profile investigations initiated by or for bank executives, providing recommendations to mitigate operational, compliance, and regulatory risks.
  • Collaborated closely with internal audit and compliance teams to ensure effective controls.
  • Conducted compliance reviews and managed regulatory investigations, including potential AML/CFT breaches.
  • Compiled detailed investigative reports and data analytics for senior management.
  • Collected, reviewed, and interpreted evidence.
  • Presented findings to senior management and provided verbal feedback to stakeholders.
  • Oversaw, coached, developed, and mentored staff.
  • Conducted interviews with suspects and witnesses to gather information and or admissions.
  • Examined bank data to detect suspicious activity and recommended appropriate action to be taken.
  • Liaised with digital forensic experts to collect, preserve and analyse evidence on electronic devices.
  • Managed disciplinary inquiries on behalf of the bank and testified in criminal or civil court proceedings.
  • Delivered training to branch personnel on detecting and preventing fraud and ensure AML/CFT compliance.
  • Facilitated a internal training courses.

Team Leader - Investigations

Bidvest Bank, ZA
01.2008 - 12.2011

Bank Card Fraud Investigator

First National Bank (FNB), ZA
01.2004 - 12.2007

High-Risk Review Consultant

First Rand Banking Group – First National Bank, ZA
01.2003 - 12.2003
  • Conducted high-risk reviews and audits on individual branches, focusing on predetermined high-risk areas.
  • Compiled audit reports and presented findings to management.
  • Recommended process and procedure improvements to enhance controls and mitigate risks.
  • Delivered training to branch personnel on detecting and preventing fraud and ensure AML/CFT compliance.

Education

Advanced Certificate in Fraud Examination - NZQA/NQF Level 7

NZ Government Certificate in Regulatory Compliance - G-Reg

Certificate & Diploma in Enterprise Risk Management -

Diploma in Criminal Justice and Forensic Investigations -

Certificate in Banking -

Skills

  • eDiscovery software (Relativity)
  • SharePoint
  • Microsoft Office Suite

  • Intella
  • Summation proficient
  • Promapp (Process Mapping)

Citizenship

  • New Zealand Citizen
  • South African Citizen

Accomplishments

  • Implemented an evidence management, eDiscovery, system (Relativity) and associated policies and processes at the Financial Markets Authority and the Reserve Bank of New Zealand.
  • Established the assurance function, framework (including a Compliance Assurance Programme) and policies at Booster Financial Services.
  • Enhanced the capability of the certifications team at Maritime NZ, ensuring robust and consistent regulatory decisions and advice to the Maritime industry.
  • Reduced the backlog of investigations at the JSE, implemented a case management system and introduced a risk-based approach to enforcement.
  • Designed and implemented case management systems at Bidvest Bank, Standard Bank.
  • Designed, implemented and facilitated a fraud investigation training programme at Standard Bank.

Transferable Skills and Demonstrated Abilities

  • Regulatory compliance management
  • Extensive financial services industry experience
  • Risk and assurance management
  • Fraud prevention, detection and response
  • Fraud risk management
  • Evidence management and litigation support
  • Process design and implementation
  • Team leadership, development and coaching
  • Stakeholder engagement
  • Analytic and Critical thinking
  • Transferring complex data, legislation, and information into plain language
  • Good written and verbal communicator with superior interpersonal, negotiation, and relationship management skills
  • Meticulous attention to detail
  • High level of emotional and cultural intelligence

Certification

  • Certified Fraud Examiner (CFE)
  • NZ Government Certificate in Regulatory Compliance (G-Reg)


References

TBA

Timeline

Advisor Enforcement

The Reserve Bank of New Zealand
05.2023 - Current

Risk and Assurance Manager

Booster Financial Services
10.2022 - 04.2023

Owner

Floorstar 2022 Limited
02.2022 - 08.2023

Deputy Certification Manager

Maritime New Zealand, NZ
12.2020 - 01.2022

Data and Evidence Manager

Financial Markets Authority, NZ
11.2018 - 11.2020

Investigator – Regulation

Financial Markets Authority, NZ
10.2017 - 10.2018

Enforcement Specialist – Market Regulation

The Johannesburg Stock Exchange, ZA
12.2015 - 08.2017

Manager – Priority Investigations Unit

Standard Bank of South Africa, ZA
12.2011 - 11.2015

Team Leader - Investigations

Bidvest Bank, ZA
01.2008 - 12.2011

Bank Card Fraud Investigator

First National Bank (FNB), ZA
01.2004 - 12.2007

High-Risk Review Consultant

First Rand Banking Group – First National Bank, ZA
01.2003 - 12.2003

NZ Government Certificate in Regulatory Compliance - G-Reg

Certificate & Diploma in Enterprise Risk Management -

Diploma in Criminal Justice and Forensic Investigations -

Certificate in Banking -

Advanced Certificate in Fraud Examination - NZQA/NQF Level 7

Karel Esterhuizen