Karen Andersen
Auckland,Wattle Downs
Summary
Dynamic consultant with proven expertise in problem-solving and analytical thinking honed at The Co-operative Bank. Excelled in enhancing customer relationships through meticulous attention to detail and robust issue resolution strategies. Demonstrated leadership by guiding new staff, significantly improving branch efficiency and service quality. Proficient in MS Office, embodying integrity and honesty in all interactions.
Overview
35
35
years of professional experience
Work History
Consultant
The Co-operative Bank
04.1990 - Current
- Assisting customers on a day to day basis, both in branch and over the phone with their banking queries and requirements
- Liaise with customers to better understand their needs and suggest appropriate solutions.
- Branch administration tasks such as Deceased Estates and Credit Control.
- Assisting new staff with some of the branch administration, to enable them to integrate into the branch team.
Education
No Degree - Accounts, Bookkeeping
Manurewa High School
Manurewa, NZ12-1979
Skills
- Problem-solving
- Attention to detail
- Team leadership & development
- Customer relationships
- Integrity and honesty
- MS office - Intermediate level
- Analytical thinking
- Issue resolution
Timeline
Consultant
The Co-operative Bank
04.1990 - Current
No Degree - Accounts, Bookkeeping
Manurewa High School
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