Karen Bull
Auckland,Pokeno
Summary
Dynamic Registered Nurse and Service Manager with a proven track record at Healthvision and Idea Services. Skilled in team motivation and problem-solving, I foster collaboration and resolve conflicts effectively. Committed to empowering diverse teams, I consistently achieve performance goals while maintaining a respectful and inclusive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse-Clinical Team Leader Homecare
Healthvision
03.2020 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Service Manager
Idea Services- Intellectual Disability Services
03.2019 - 09.2019
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
Bachelor of Science - Nursing
Manukau Institute of Technology
Auckland, NZ08-2003
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
Accomplishments
Provisional vaccinator Oct 2021
Vaccinator CPR Course March 2021
Certification
interRAI ACC- Contact Assessment 2021 with annual competency updates achieved to current
Timeline
Registered Nurse-Clinical Team Leader Homecare
Healthvision
03.2020 - Current
Service Manager
Idea Services- Intellectual Disability Services
03.2019 - 09.2019
Bachelor of Science - Nursing
Manukau Institute of Technology
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