Karen Grant
Support Services
Blockhouse Bay,Auckland
Summary
Organized and dependable, reliable & passionate about customer service. Offering excellent communication and good judgement, great problem solver, excellent time management. Enthusiastic and a great team player.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work History
Support Services Specialist
Kristin School
North Shore, Auckland
2021.04 - Current
*Secretarial & administration support to the whole school
*Updating information & reports into Synergetic
*Creating brochures & magazines etc from inDesign
*Reception cover
*Student attendance
*Teacher relieving
Accounts Payable/Receivable Administrator
Kristin School
North Shore, Auckland
2015.04 - 2021.04
• Bank and credit cards reconciliations
• Accounts payable/receivable
• Petty cash reconciliation
• Staff reimbursements
• International students/home stays
• Student overseas trips
• Staff financial ongoing support
Account Sales Manager
Initial Healthcare
Onehunga, AUK
1996.04 - 1998.06
• Team management
• Develop new relationships
• Follow up on customers needs
• Hitting monthly targets
• Overseeing sales
• Financial support
Customer Services Advisor
ASB Bank
Milford, Auckland
1995.07 - 1996.08
*Bank transactions
*Foreign exchange
*Insurance products
*Banking leads
*Mortgage queries
*Monthly targets
*Customer service
*ATM
Customer Services Advisor
Bradford And Bingley Building Society
Leeds, England
1993.02 - 1994.10
*Sales team support
*Order processing
*Follow up on leads
*Customer service
*Sales queries
*Financial advice
*Track reports
Financial Services Advisor
Prudential Insurance Company
Leeds, England
1988.02 - 1990.01
*Assess customer needs
*Insurance policies
*Process policy paperwork
*Generate new business
*Maintain & support existing customer relationships
*Process reports
*Maintaining monthly targets
Education
High School Diploma -
Alberton High School/ Germiston College of Tech
Germiston, South Africa 1980.01 - 1986.12
Skills
*Microsoft Word, Excel - stages 1 & 2, Synergetic , gmail, inDesign
Investment, travel, cultures, food & wine, interior design & socialising
I get a lot of enjoyed from home renovation & I have owned & sold many properties in the past. I have also been very lucky to travel to many places, I am drawn to the 3rd world counties as I get great enjoyment learning about all the different cultures & seeing the way the people live.
I am a people person & enjoy nothing more than socializing with good friends while eat fine food & wine & having a laugh.
Timeline
Support Services Specialist
Kristin School
2021.04 - Current
Accounts Payable/Receivable Administrator
Kristin School
2015.04 - 2021.04
Account Sales Manager
Initial Healthcare
1996.04 - 1998.06
Customer Services Advisor
ASB Bank
1995.07 - 1996.08
Customer Services Advisor
Bradford And Bingley Building Society
1993.02 - 1994.10
Financial Services Advisor
Prudential Insurance Company
1988.02 - 1990.01
High School Diploma -
Alberton High School/ Germiston College of Tech
1980.01 - 1986.12