Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline

Karen Hodge

Bargain Chemist
Wellington,WGN
27
years of professional experience

I deliver exceptional customer service. I greet every customer as they come into store and thank them for the visit/sale. I love to work in a well presented environment and strive to meet goals both professionally and personally. I'm a fantastic people person who gets along with people very well.

Work History

Customer Service Representative

9 Months
Bargain Chemist | 12.2025 - Current
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Provided product information and support, enhancing customer satisfaction and loyalty.
  • Assisted in training new team members on company policies and procedures.
  • Managed complex customer issues, ensuring timely resolution and follow-up.
  • Merchandise new products onto shelves as per Bargain Chemist policy
  • Set up for new monthly promotion
  • Print and put price update tickets as required

Dairy farm assistant/2IC Manager

1 Year 11 Months
Knottingly Farm Ltd | 11.2023 - 10.2025
  • Assisted in daily milking operations and ensured animal welfare standards.
  • Maintained cleanliness of dairy equipment and storage areas for hygiene compliance.
  • Monitored cow health and reported any issues to farm management promptly.

Teacher's Aide

7 Months
Ministry of education | 04.2023 - 11.2023
  • Assisted teachers in creating engaging lesson plans and instructional materials.
  • Supported students with special needs in classroom activities and learning tasks.
  • Supervised students during breaks and ensured a safe, positive environment.

Dairy Farm Assistant

6 Years 5 Months
Tutu Totara Ltd | 09.2015 - 02.2022
  • Assisted in daily milking operations and equipment maintenance.
  • Monitored cow health and reported any concerns to supervisors.
  • Managed feed distribution to ensure proper nutrition for dairy cattle.

Customer Service Representative

7 Years
Ezibuy Contact Center | 09.2006 - 09.2013
  • Assisted customers with inquiries and resolved issues through effective communication.
  • Managed customer accounts and processed orders using company software tools.
  • Collaborated with team members to improve service delivery and client satisfaction.

Support Worker

6 Years 7 Months
PN Care | 12.1999 - 07.2006
  • Communicated effectively with clients to understand their needs and preferences.

Support Worker

3 Months
Lazy Acres | 09.1999 - 12.1999
  • Assisted clients with daily living activities and personal hygiene routines.
  • Supported team in maintaining a clean and safe environment for residents.
  • Communicated effectively with clients to understand their needs and preferences.

Education

Otumoetai College | Otumoetai, Tauranga | 10.1985

Skills

Excellent customer service
Support work
Nanny
Reliable and trustworthy
Able to work both in a team environment and independently
Time management
Goal oriented

Affiliations

  • Walking
  • Bike rides
  • Socialising with family and friends
  • Cooking

References

References are

Joe Skerman - 0277774471

Trudy Pankhurst - 0272705766

Richard Ash - 02272396940

Timeline

Customer Service Representative

Bargain Chemist
12.2025 - CurrentRead More

Dairy farm assistant/2IC Manager

Knottingly Farm Ltd
11.2023 - 10.2025Read More

Teacher's Aide

Ministry of education
04.2023 - 11.2023Read More

Dairy Farm Assistant

Tutu Totara Ltd
09.2015 - 02.2022Read More

Customer Service Representative

Ezibuy Contact Center
09.2006 - 09.2013Read More

Support Worker

PN Care
12.1999 - 07.2006Read More

Support Worker

Lazy Acres
09.1999 - 12.1999Read More

Otumoetai College

Read More
Karen Hodge