Summary
Overview
Work History
Education
Skills
Accomplishments
Spouse
Belbinreport
Academichistoryandqualifications
Maritalstatus
Personal Information
Hobbies and Interests
Timeline
Generic

Karen Horan

Whangarei,Maungatapere

Summary

I like to be involved in a professional company and exceed clients and employer’s expectations in everything I do, always putting in 100%, I like to be an asset to any organisation I’m involved in and to have job satisfaction. I enjoy learning and up-skilling, I am professional in everything I do. I always do my best to be an example of good moral, standards, values and work ethics.

I'm a person who loves a challenge, who is motivated, reliable, conscientious, efficient, loyal has values & morals and is well organised, who uses initiative when working in a variety of situations. Enthusiastic and committed to professional excellence in all ways. Willing and able to resume responsibility and works well un supervised and in a team environment, fantastic communication and management skills, love a real people person, Co-operative and supporting to colleagues & has the courage to overcome obstacles. Always takes pride in attention to detail and is both diplomatic and tactful whilst being assertive at all levels. Has an outward drive and personality, enabling to work in an environment dealing with a wide range of activities.

Overview

39
39
years of professional experience

Work History

TileStyle - Owner / Director

Own Business
05.1994 - Current
  • Managed daily operations for a successful small business, ensuring efficient processes and quality service is provided.
  • Liaises with all clients, suppliers housing companies, providing quotes for all their tiling requirements and tile supply.
  • Created financial plans and budgets, track expenses, and ensure profitability.
  • Reconciled monthly accounts by comparing to bank account statement . Input financial data and produced reports using software MYOB & Xero
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Managed tax compliance tasks, filing accurate returns on time to avoid penalties or interest charges. GST returns, payroll

Creative Projects NZ Ltd

Own Business
01.2001 - 01.2020
  • Handled client communications, and led project management meetings, providing clear direction and consistent updates on design and marketing needs and progress.
  • Project managed and facilitate technical production and implementation of graphic design, marketing, print management solutions, brand development, printers, photographers, freelance writers,
  • Understood, educated and presented to company and to clients.
  • Managed multiple concurrent projects, prioritizing tasks based on deadlines, floe plans, available resources, and client needs.
  • Established strong relationships with clients, ensuring a clear understanding of project objectives and expectations.
  • Oversaw all aspects of creative projects, from concept development to final deliverables.

Teacher Aide

Maungatapere School
01.2010 - 01.2013
  • Developed strong relationships with students, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Maintained accurate records of student progress, attendance, and behaviour to facilitate ongoing communication with parents about their child''s educational journey.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Graded and evaluated student assignments, papers, and course work.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.

Sales Manager

Designforce Ltd.
10.1998 - 05.2001
  • Responsibilities
  • Employee Relations:
  • Set and analye monthly sales targets and individual employee performance
  • Feedback to SSM regarding 6 monthly job and salary reviews
  • Formal systems and procedures induction process for new employees
  • Managing Production :
  • Overview of all Account Managers workloads through the Sales Report.
  • Support, organising and throughput of new accounts to the Account Manager
  • Support to Account Managers regarding new business areas of interest, work flow and general project management
  • Assist Account Managers with quoting and invoicing to maximise profit margins
  • Overseeing all Account Managers targets, profit margins and work flow
  • Assist Account Managers in identifying and creating new business opportunities with existing clients – 3 monthly call cycle opportunities.
  • Part of the Weekly Management Meeting.
  • Project Management
  • Daily management of individual Client portfolio.
  • Costing sheets, quote sheets, client purchase orders and monthly client invoicing to meet budgets for each job and client.
  • Updating and maintaining Monthly Sales reports
  • Creation of job folders and maintaining job folders with all relevant material
  • Maintaining and editing weekly client Work in Progress (WIP) sheets to manage time allocations and activities
  • Getting client sign off for all budgets, creative, concepts and timelines.
  • Continually seeking ways to add value to existing client portfolio with new project ideas and suggestions
  • Regular contact/follow up call cycles with inactive clients.
  • Understanding client needs and strategy to develop further.

Sales Executive

Business Media Press
04.1995 - 10.1998
  • Responsibilities -selling advertising in the Auckland Area -area Manager for Waikato Region -structuring laying up dummy of the monthly publication from design, production, plate room, and printing.

North Island Sales Manager

Creative Nail Design
08.1994 - 04.1995
  • Responsibilities -setting up Northland office -launching new U.S.A product -arranged seminars, venues, training, demo events. -travelling North Island obtaining new clientele -6 weekly meetings in Christchurch

Sales Recruitment

Inteltec Personnel
10.1993 - 12.1993
  • Responsibilities -interviewing & placing sales personnel in employment

Sales Representative

Celtine Consultants
12.1991 - 07.1993
  • Responsibilities sales OPI & Orly nail care range to Nail Technicians Pharmacies, Beauty Therapists in store demonstrations merchandising and selling through Auckland , BOP, Hawkes Bay providing training seminars to pharmacy staff around the country
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
  • Developed strong rapport with customers and created positive impression of business.

Sales Representative

Sims Jones Ltd.
01.1991 - 07.1991
  • Responsibilities - sales of Goldwell hair products to hair salons - coverage of Auckland, B.O.P & Hawkes bay Areas
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Sales Representative

Mita Promotions Ltd.
06.1990 - 09.1990
  • Responsibilities - setting up the new division, call cycle, stand packages & samples sales of new hair accessories range to hair salons 50 – 60 new accounts obtained within 3 months.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Office Clerk / Sales Representative

Beauty Products
11.1985 - 12.1989
  • Responsibilities
  • Office Clerk : computer, filing, invoicing, credits, telephone sales general office duties.
  • Sales Representative : (from 1987)
  • Sales of Redken & other products to hair salons and beauty therapists
  • On a 6 week cycle
  • Areas covered , Auckland, Rotorua, Thames, Taupo, New Plymouth
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.

Receptionist/Instructor

Manuela’s Health Centre
01.1988 - 01.1989
  • Evening position part time
  • Responsibilities reception, compiling exercise programmes, aerobics, cleaning, stock control, administration.
  • Often in sole charge position in evenings

Education

Teacher Aide DIP

Open Polytechnic of New Zealand
Lower Hutt, NZ
02.2014

Skills

  • Strategic Planning
  • Sales & Marketing
  • Verbal and written communication
  • People Management
  • Operations Management
  • General Management
  • Project Management
  • Accounts & Administration
  • Attention to Detail

Accomplishments

  • Sales Person of the Month, February 1994 (Bays & Remuera Times)
  • Nail Design, Best Public Presentation Award
  • 30 Years Sales Experience
  • Bungy Jumped
  • Dip Teacher Aide

Spouse

Craig Horan (Self employed Tiler) / Avocado Orchard owner/ Pastor Maungatapere Community Church 

Belbinreport

A go-getter who is efficient, well organised, caring and loyal. Has an enthusiastic approach, likes to explore new developments and is appreciated by other team members. Functions well under pressure, highly motivated and goal directed.

Academichistoryandqualifications

  • 1983 - 1985, Secondary Education, Howick College, Auckland
  • 1984, Pitmans Typing
  • 1987, Dennis of London Hairdressing Course
  • 1988, Sales Conference, Australia
  • 1990, Aerobic Exercise to music (Auckland Technical Institute), Cardiopulmonary Resuscitation Course, Certificate of Attainment in Exercise to Music, NZTA Elementary Referee Course
  • 1993, Drug Arm (Street Van Volunteer)
  • 1995, Tom Hopkins Advanced Sales Training Course
  • 1996, OAC Ministries (certificate of Discipleship)
  • 1997, Word 7.0
  • 1999, Excel 97 - Windows 95
  • 2001, David Forman Marketing Principles Dip
  • 2014, OpenPoly Tech NZ, Teacher Aide Dip
  • Xero & MYOB

Maritalstatus

Married - 05/1994

Personal Information

  • Date of Birth: 25/09/1970
  • Nationality: English
  • Married Craig Horan in 1994 and we have 2 daughters aged 20 & 17


I have been self employed running my own boutique graphic design, marketing and print management solutions company since 2001.  My husband started his own Tiling business,  TileStyle in 1995, my role in the business is all the geneal administration from monthly payables, receivables, quotes, invoicing,  GST, payroll, employment contracts, and the general day to day communication and running of the business.  


My husband & I moved to Whangarei in 2005 where we purchased a 20 acre Avocado orchard and built our first home. Since 2005 I have taken care of all the  staffing requirements, accounts & administration for the Orchard as well as TileStyle.


In 2011,  I decided to become a Teacher Aide, to gain skills to understand learning behaviours and help my own children. I studied for 18 months and enjoyed this part time role at the school working with, and helping children with learning difficulties.


I was very active within the schools my daughters attended with fundraising events,  managing netball teams school trips, camps etc.


I started the mainly music program for pre school age at Maungatapere Community Church  in 2007 and still continue to serve in this voluntary role every Thursday morning. 


Craig & I have always been very active in the life of church, since we have been married we have served in all areas of the church, and we are now the current Pastors of  Maungatapere Community Church since March 2023.



Hobbies and Interests

Church, People, Beach, Horses, Skiing, Snorkelling, Socialising, Netball, Supporting Community, Time with my Family

Timeline

Teacher Aide

Maungatapere School
01.2010 - 01.2013

Creative Projects NZ Ltd

Own Business
01.2001 - 01.2020

Sales Manager

Designforce Ltd.
10.1998 - 05.2001

Sales Executive

Business Media Press
04.1995 - 10.1998

North Island Sales Manager

Creative Nail Design
08.1994 - 04.1995

TileStyle - Owner / Director

Own Business
05.1994 - Current

Sales Recruitment

Inteltec Personnel
10.1993 - 12.1993

Sales Representative

Celtine Consultants
12.1991 - 07.1993

Sales Representative

Sims Jones Ltd.
01.1991 - 07.1991

Sales Representative

Mita Promotions Ltd.
06.1990 - 09.1990

Receptionist/Instructor

Manuela’s Health Centre
01.1988 - 01.1989

Office Clerk / Sales Representative

Beauty Products
11.1985 - 12.1989

Teacher Aide DIP

Open Polytechnic of New Zealand
Karen Horan