Karen Maestre
Welligton,WGN
Summary
Experienced in caring for infants and young children, ensuring hygiene, daily needs, and a supportive environment for growth and play.
Waitress experienced in fast - paced restaurants, providing efficient service and strong customer care.
Kitchen assistant following the cook's orders to have food ready for meal preparation, washing dishes, and cleaning the kitchen area.
Call center assistant handling client outreach, inquiries, and appointment scheduling.
Overview
2014
2014
years of professional experience
3
3
Certifications
Work History
Nanny
Private
Quito, Quito
05.2012 - 07.2013
- Maintained safe, clean environment for children, promoting health and well-being.
- Supported children in daily activities, enhancing their independence and self-care skills.
- Updated parents on children's progress and needs, fostering strong parent-child relationships.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
Waitress Trainee
Private
Quito, Quito
2011 - 2011
- Provided excellent customer service to enhance dining experiences.
- Assisted in taking orders and delivering food promptly.
- Maintained cleanliness and organization of dining areas.
- Resolved customer inquiries and complaints professionally and promptly.
- Provided excellent customer service during meal times.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Greeted customers and provided menus.
Call Assistant
Private
Quito, Quito
2010 - 2010
- Managed incoming calls and routed inquiries to appropriate departments.
- Resolved customer complaints in a timely fashion.
- Offered resolutions to de-escalate calls and solve customer issues.
- Assisted clients with questions about services and provided accurate information.
Kitchen helper
Private
Quito, Quito
2010 - 2010
- Cleaned kitchen surfaces and equipment to maintain hygiene standards.
- Organized kitchen supplies and inventory for efficient workflow.
- Disposed of waste properly to ensure a clean working environment.
- Supported team members during busy service periods to enhance efficiency.
- Stocked shelves and refrigerators with fresh ingredients regularly.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Swept and mopped floors in the kitchen area.
- Maintained clean and well-organized kitchen areas to promote efficiency.
Education
Some College (No Degree) - English
ETC New Zealand English Language School
Wellington, NZSkills
- Child safety
- Meal preparation
- Activity coordination
- Family communication
- Childcare organization
- Early childhood development
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
New Zealand Certificate in Business (Administration and Technology)
Timeline
Nanny
Private
05.2012 - 07.2013
Waitress Trainee
Private
2011 - 2011
Call Assistant
Private
2010 - 2010
Kitchen helper
Private
2010 - 2010
Some College (No Degree) - English
ETC New Zealand English Language School