Clinical professional with 27 years expertise in patient care management, clinical assessments, and healthcare consulting over multiple ACC contracts. Strong collaborator, known for flexibility and reliability in dynamic environments, consistently driving team success and patient outcomes. Proficient in treatment planning, regulatory compliance, and interdisciplinary communication, bringing results-focused approach to every task. Known for analytical thinking, problem-solving skills, and commitment to continuous improvement in patient care.
This role involves working independently and within a multidisciplinary team to support the listed ACC services. Each contract requires excellent communication skills both written and verbal. My role involves working collaboratively with ACC clients, their whanau, medical practitioners, specialists, case managers and employers to achieve a successful outcome.
Efficient time management is essential to manage a full time caseload, to ensure key performance indicators are met in a timely manner.
I am working with TBI health and APM Workcare concurrently. This involves learning different companies processes and client management software. Exposure to different company management and clinical strategy has been beneficial for professional development
Private Practice 2002 - 2018 supporting ACC and non-ACC clients with musculoskeletal injury.
Providing clients with education, self management strategies, appropriate onward referrals and Physiotherapy treatment.
Managing business finances including invoicing, budgeting, PAYE and GST calculations.
Building and maintaining excellent therapeutic relationships with clinic staff, community GPs and specialists.
2018 - current. Coastal Physiotherapy (2002) Ltd operates to support contractor employment.
Developed hydrotherapy rehabilitation for the NZDF soldiers, supported Pain management service, Physiotherapy treatments, teaching/ support for Physiotherapy 4th Year students.