Karen Turner
Tauranga,New Zealand
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Founder and Director
Work Safety Investigations Ltd (WorkSI)
Papamoa, Tauranga
01.2016 - Current
- Developed and implemented a comprehensive business plan to launch the company, which has been operating since 2016.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Recruited, hired and trained staff members to ensure that operational goals were met.
- Established policies and procedures for efficient workflow management.
- Maintained up-to-date knowledge of relevant laws, regulations, best practices, and industry developments, including active industry-related professional memberships.
- Have gained a vast range of networks in multiple industry sectors.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Contract Trainer
Employment Manufacturers Association (EMA)
05.2019 - 09.2023
- Adult trainer in Health and Safety Courses (Level 4 NZQA) and Leadership subjects.
- Devised programs to develop executive potential among employees in lower-level positions.
- Facilitated interactive learning sessions using a variety of instructional techniques, such as role playing, group discussions, lectures, and demonstrations.
- Created and maintained detailed records of all training activities including attendance and evaluations.
- Provided post-training support to ensure successful implementation of new skills or knowledge gained from the training experience.
- Assessed individual performance levels through testing methods such as written exams or practical demonstrations.
Health and Safety Advisor
Bay of Plenty District Health Board
, Bay of Plenty
10.2021 - 03.2022
- Conducted regular risk assessments and identified potential hazards.
- Provided advice on safe practices and procedures to all staff members.
- Audited compliance with relevant health and safety regulations.
- Investigated incidents or accidents in the workplace, documented findings, and recommended corrective actions.
- Organized training sessions for employees to raise awareness of health and safety issues.
- Monitored work areas to ensure that appropriate safety measures were followed.
- Maintained records of inspections, investigations, and other activities related to health and safety management systems.
Health Safety Advisor
Livestock Improvement Corp. (LIC)
04.2021 - 04.2021
- Completing Evacuation Scheme Application as part of onsite emergency response plan.
- Conducted safety audits and inspections of worksites to identify potential hazards and develop corrective action plans.
Contract Trainer and Assessor (NZQA)
Vertical Horizonz NZ
Waiouru
01.2013 - 12.2016
- Trainer in topics of: Health and Safety; Leadership; Mana Whakatipu courses in Waiouru at the Army Base Marae.
- Analyzed feedback from participants to evaluate effectiveness of programs and recommend improvements.
- Assessed individual performance levels through testing methods such as written exams or practical demonstrations.
- Collaborated with other trainers to share ideas and resources for program development purposes.
- Served as a mentor for new instructors by providing guidance on teaching techniques or assessment procedures.
Health & Safety Consultant
Complete Safety Management (CSM)
01.2015 - 12.2015
- Conducted safety assessments of client workplaces to identify potential hazards and risks.
- Developed and implemented safety policies, procedures, and programs in accordance with government regulations.
- Provided on-site training for employees on workplace safety practices.
- Created safety audits to ensure compliance with relevant laws and regulations.
Real Estate Agent
Ray White Papamoa
Papamoa
01.2008 - 12.2012
- Negotiated purchase agreements and contracts with buyers and sellers.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Provided guidance to clients throughout the entire buying or selling process.
- Maintained updated knowledge of local real estate markets.
- Managed real estate transactions from initiation to closing.
Assessor
Earthquake Commission (EQC)
Christchurch
04.2011 - 12.2011
- Conducted assessments and interviews with clients to determine eligibility for services.
- Analyzed data collected from assessments and developed individualized service plans based on client needs.
- Performed quality assurance reviews on completed assessments prior to submission.
- Provided feedback on evaluation instruments used during assessments.
Sergeant
New Zealand Police
Tauranga, New Zealand
01.1991 - 12.2007
- Supervising a team of 15 across the Bay of Plenty district on various shifts, reacting to emergency situations, public disorder, and fatalities.
- Supervision of all documentation submitted for prosecution.
- An active member of the Police Association concerning staff welfare and wellbeing.
- An elected Field Training Officer utilized to mentor junior staff.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
NZ certificate in Tikanga - Matauranga Māori
Te Wananga O Aotearoa
01.2019
Certificate IV in Training and Assessment - Training and Assessment
01.2016
Diploma in Health and Safety - Health and Safety
Southern Institute of Technology
01.2014
NEBOSH Certificate - International General Certificate in Health and Safety
01.2013
Skills
- Consulting
- Strategic Planning
- Contractor Management
- Operations Management
- Policies and Procedures Development
- Industry Expertise
- Partnership Building
- Contract Negotiation
- Corporate Governance
- Business Development
- Investigations
- Workplace training
Worksiexamples
- 05/01/24, Investigation into school incident. Review of current processes and procedures.
- 10/01/19, On the Operations Committee for Pasifika in the Bay Trust Festival: Organised the Health and Safety for the event.
- 10/01/23, Consultancy work hazard and risk site review for Bay Venues for Mount Hot pools Maintenance closure.
- 05/01/23, Consultancy work for Western Bay District Council Water Treatment Plants on site hazard and risk review.
- 02/14/22, Helped design and run a desktop training scenario with Rotorua Airport.
- 11/28/22, Helped design and run desktop training exercise Rotorua Airport.
- 12/01/21, Designed and delivered training packages for McFall Fuel driver trainers.
- 01/01/16, Onsite monthly site audits on Construction sites for Generation Homes NZ.
- 01/01/17, Completed construction site audits and various investigations on-site for Signature Homes.
- 01/01/16, Completed Contractor Pre-Qual and on-site training for the construction industry.
- 11/15/18, Part of planning team who ran CAA related desktop emergency training exercise.
- 01/01/18, Updating CAA Emergency Plan for Regional Airport.
- 01/01/18, Working knowledge & experience in SMS implementation plan and action points for CAA.
- 01/01/17, Various works for Hawaiki Rising: Including health and safety management system and training.
Webinars
- 09/25/24, The power of community in health and safety. Presenter Sarah McGuinness.
- 09/24/24, TetraMap and multi-generational workers. Presenter: Olive Strachan MBE.
- 09/22/24, Wellbeing at work - leveraging practice into wellbeing: Professor Joanne Crawford.
- 06/27/24, NZISM Health and Safety reform: Making the boat go faster or losing a paddle.
- 06/12/24, CHASNZ Contractor Safety Management - Sue Bottrell.
- 06/05/24, Empowering Safety, Haumaru Tāngata-ACC.
- 06/10/24, Whakaari: Retrospective from an expert witness- Dr Chris Peace.
- 05/29/24, Whakaari Eruption - Expert Witness Insights and Lessons Learnt.
- 08/21/23, Keeping young workers alive to become old workers - Chris Peace.
- 01/17/23, Webinar Nippin Anand: Why language matters in tackling risk and safety.
- 01/16/23, Webinar Legal Update with Grant Nicholson NZISM.
- 01/01/21, TetraMap: Cultural protocols teach and learn by Ruhia King.
- 01/01/21, Sidney Dekker Masterclass Series: Understanding human error.
- 01/01/21, NZISM: Working with angry people in the workplace.
- 01/01/21, Transform mental health in your community. GROW.
- 01/01/21, Introduction to Bow tie risk assessment.
- 10/01/20, TetraMap: Cultural protocols teach and learn by Ruhia King.
- 07/01/20, Nippin Anand Masterclass workshop series. Costa Concordia investigation.
- 05/05/20, Workplace Hygiene Management During a Pandemic. Presented by Dr Michael Taylor.
- 05/04/20, Netflix documentary: Coronavirus explained.
- 04/21/20, COVID-19 Series - Health and Safety Approach to Level 3.
- 04/16/20, Webinar Psychological risks of working from home.
- 04/14/20, Webinar Michael Hempseed. Managing the stress and change of the lockdown.
- 01/01/20, NZISM Webinar: Three lines of defence for safety governance.
- 03/18/20, Webinar: The Coronavirus and Business workplace relations issues.
- 01/27/19, Webinar: How to deal with workplace dishonesty.
- 01/26/19, Webinar: Recall and create Truth or lie during interview.
- 01/01/18, Webinar: Human Factors & Ergonomics Society of NZ.
Trainingandqualifications
- Mental Health First Aid, St Johns, 09/01/24
- Introduction to Emergency Response Framework Certificate, World Health Organisation, 07/19/24
- A roadmap to Safety differently - Safety 2, Moni Hogg NZISM, 07/18/24, Hamilton
- Haz-subs training: Regulation 4.5 HSWA, 03/01/24
- Maritime VHF Operators Certificate MVOC2 23, 01/01/24
- Beginning Boating Course (Online), Coastguard NZ, 01/01/24
- SafePlus Assessor, 09/01/23
- Private Security Certificate of approval, Current
- First Aid Certificate, Current
- Certified TetraMap Facilitator, 06/11/20
- Certified Puzzle People Facilitator, 06/01/21
- World Health Organization: Simulation Exercise Management Introduction, 05/05/20
- World Health Organization: Standard precautions: hand hygiene, 05/05/20
- World Health Organization: Infection prevention and control for Novel Coronavirus, 05/05/20
- World Health Organization: On-line training: How to put on and remove personal protective equipment (PPE), Current
- World Health Organization: Health Emergencies programme: Operational planning guidelines and Covid-19 partners platform to support country preparedness and response, 03/22/20
- TetraMap Bridge course, 09/01/19
- NZ certificate in Tikanga (Matauranga Māori) Level 3, Te Wananga O Aotearoa, 04/01/19
- Train the trainer - Delivering Effective Training Programmes, 04/05/19, Auckland
- Health and Safety Rep training unit standard 29315, EMA, 03/12/19
- 30-day Te Reo Bootcamp, 02/01/19
- Co-ordinated Incident Management System (CIMS2 & CIMS4), Search & Rescue Institute NZ (SARINZ), 10/01/18
- Incident Cause Analysis Method (ICAM) Investigation, 05/17/18
- Certificate in Social media forensics for investigators, 04/01/18
- Certificate in How to respond to active shooter in the workplace, 04/01/18
- Certificate in Documenting your workplace investigation, 04/01/18
- TAE40110 Certificate IV in Training and Assessment, 01/01/16
- Diploma in Health and Safety, Southern Institute of Technology (SIT), 01/01/14
- NEBOSH Certificate (International General Certificate in Health and Safety), 01/01/13
- Trained as specialist Trainer and Assessor for a range of Health and Safety and Professional Development courses NZQA, 01/01/13
- Confined space and gas testing, Current
- HSNO approved handler course, Current
- Fall Arrest Systems course, Current
- Fire Safety course, Current
- NZQA qualified trainer in adult education and training (Level 5), Current
- Train the trainer course (4098), 01/01/13
- Business First Line Management (Level 3 AND 4), Current
- Diploma of Policing, Current
- Sergeant qualified (New Zealand Police), Current
- Trained Police Association staff health and safety representative, Current
- Sexual harassment and welfare contact officer (Police), Current
- Member of Woman's Consultative Committee (Police), Current
- Licensed Real Estate Agent, Ray White Papamoa / Mount Maunganui, Current
- Advanced Real Estate course (Towards Managers certificate), Current
Professional Development
- 03/15/24, NZISM meeting Mental Health 'Good yarn' presented by Seed Talks.
- 08/23/23, Christchurch: iCue workshop with Nippin Anand.
- 07/23/21, Online workshop: TetraMap Introducing TetraMap to clients.
- 07/06/21, Online workshop: TetraMap Facilitating online: TetraMap for Organisational development.
- 06/18/21, Online workshop: Delivering TetraMap online.
- 02/25/21, WorkSafe NZ Forklift Roadshow in Hamilton.
- 11/14/19, EMA Health & Safety conference Rotorua 'Who's it going to hurt'.
- 08/01/18, Presentation: Management of Fatigue.
- 08/01/18, Rotorua: ISO45001 Risk Management Standard Masterclass by Chris PEACE.
- 05/10/18, Civil Aviation Authority (CAA) Safety Management Systems industry workshop.
- 11/01/17, Healthy Work Conference: Sky City Auckland.
- 11/01/17, Mental Health Strategy workshop.
- 01/01/17, Safety Differently Masterclass workshop.
- 01/01/17, Safeguard Conference.
Certification
Registered member of Health and Safety Association NZ (HASANZ). Registration: 702873.
Professional member of the New Zealand Institute of Safety Management (NZISM). Member: 1876.
Private investigator: COA expires 10/02/2029.
Current First Aid certificate: expires 15/01/2026.
SafePlus Assessor.
TetraMap Facilitator.
Timeline
Health and Safety Advisor
Bay of Plenty District Health Board
10.2021 - 03.2022
Health Safety Advisor
Livestock Improvement Corp. (LIC)
04.2021 - 04.2021
Contract Trainer
Employment Manufacturers Association (EMA)
05.2019 - 09.2023
Founder and Director
Work Safety Investigations Ltd (WorkSI)
01.2016 - Current
Health & Safety Consultant
Complete Safety Management (CSM)
01.2015 - 12.2015
Contract Trainer and Assessor (NZQA)
Vertical Horizonz NZ
01.2013 - 12.2016
Assessor
Earthquake Commission (EQC)
04.2011 - 12.2011
Real Estate Agent
Ray White Papamoa
01.2008 - 12.2012
Sergeant
New Zealand Police
01.1991 - 12.2007
Registered member of Health and Safety Association NZ (HASANZ). Registration: 702873.
Professional member of the New Zealand Institute of Safety Management (NZISM). Member: 1876.
Private investigator: COA expires 10/02/2029.
Current First Aid certificate: expires 15/01/2026.
SafePlus Assessor.
TetraMap Facilitator.
NZ certificate in Tikanga - Matauranga Māori
Te Wananga O Aotearoa
Certificate IV in Training and Assessment - Training and Assessment
Diploma in Health and Safety - Health and Safety
Southern Institute of Technology
NEBOSH Certificate - International General Certificate in Health and Safety
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