Karin Badrian
North Shore,AUK
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and management roles. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
13
13
years of professional experience
Work History
Senior Property Manager
Newmarket & Takapuna
Auckland
04.2021 - Current
- Manage a comprehensive portfolio of 138 residential properties, overseeing the full tenancy lifecycle with a focus on quality service.
- Secured new managements, contributing to portfolio growth and consistently exceeding monthly KPI targets.
- Conduct regular quarterly inspections, entry/exit reports, and strict compliance checks to ensure all properties meet current NZ standards.
- Oversee the end-to-end maintenance process, including coordination with contractors and managing insurance claims through to resolution.
- Provided end-to-end oversight for a full residential portfolio, ensuring all tenancy and legislative requirements were met.
- Executed financial processes, ensuring timely mid-month and end-of-month landlord disbursements.
- Coordinated tenancy renewals and maintenance, ensuring compliance with all regulatory requirements.
- Cultivated landlord relationships through regular updates and proactive communication, enhancing retention.
- Point Property Management - Newmarket (09/2023 - Current)
- Iron Bridge Property Management - Takapuna (04/2021 - 09/2023)
Property Manager
Barfoot & Thompson
Mairangi Bay
01.2020 - 04.2021
- Managed diverse rental portfolio, overseeing property marketing, conducting viewings, and facilitating tenant selection to ensure quality occupancy.
- Coordinated day-to-day maintenance, managing contractor relationships to maintain property standards and tenant satisfaction.
- Performed detailed routine inspections and comprehensive entry/exit reports to protect asset value.
- Secured new business, contributing to growth of local portfolio and enhancing market presence.
Rentals Assistant Manager / Administrator
Barfoot & Thompson
Takapuna
03.2019 - 01.2020
- Streamlined financial and administrative processes, including rent receipting, bond lodgements, invoicing, and supplier payments.
- Executed accurate trust accounting and conducted daily bank reconciliations.
- Supported portfolio managers with inspections and tenancy documentation while maintaining a small, growing portfolio.
- Provided high-level reception and frontline administrative support for the branch.
Office Administrator / Customer Service
Maintain To Profit
Auckland
02.2018 - 03.2019
- Acted as the primary point of contact between property managers, contractors, and clients to ensure smooth operations.
- Maintained strong client relationships and proactively followed up on outstanding payments to ensure timely revenue collection.
- Managed daily invoicing and accounts receivable through Xero.
- Coordinated maintenance bookings and streamlined workflow using Smart Trade system to improve service efficiency.
Business Owner – Customer Service & Administration
Motosports Hillcrest
South Africa
03.2013 - 07.2017
- Acted as primary liaison for clients, ensuring their needs were met promptly and effectively.
- Managed front of house operations as first point of contact for clients
- Implemented staff training programs to improve customer service and product knowledge.
- Coordinated successful events and promotions that enhanced sales and attracted new customers.
- Developed targeted marketing strategies that increased product visibility and boosted customer engagement.
- Created inviting atmosphere that strengthened customer loyalty and improved overall satisfaction.
- Oversaw inventory management and maintained optimal stock levels for efficiency.
- Managed daily operations and ensured smooth workflow at Motosports Hillcrest.
- Oversaw daily operations of the business and provided guidance to staff.
- Kept records for production, inventory, income, and expenses.
Education
Training
Skills
- Administration & Operations
- Office management
- High-level administrative support
- Reception
- Residential portfolio management
- Frontline client service
- Financial reporting
- Tenant payment tracking
- Expense management
- Proficient in MS Office
- Client & Relationship Management
- Landlord and tenant relationship management
- Conflict resolution
- High-pressure problem solving
- Market analysis
- Asset optimization
- Managing complex client requirements
- Compliance
- NZ Tenancy Law
- Legislative compliance
- Detailed documentation
- Accurate record-keeping
- Digital marketing
- Property leasing
Hobbies and Interests
Outside of work, I enjoy spending time on the water boating and making the most of the outdoors with my family. I value staying active and appreciate the lifestyle that North Auckland has to offer.
References
Available upon request
Timeline
Senior Property Manager
Newmarket & Takapuna
04.2021 - Current
Property Manager
Barfoot & Thompson
01.2020 - 04.2021
Rentals Assistant Manager / Administrator
Barfoot & Thompson
03.2019 - 01.2020
Office Administrator / Customer Service
Maintain To Profit
02.2018 - 03.2019
Business Owner – Customer Service & Administration
Motosports Hillcrest
03.2013 - 07.2017
Training