Karla Scriven
Auckland/Wellington,Auckland
Summary
Driven by a results-focused approach, I leveraged my office management and customer service skills at Trade Assist to streamline recruitment processes, enhancing candidate experience and operational efficiency. My proactive strategies in recordkeeping and communication significantly improved team productivity and compliance.
Overview
7
7
years of professional experience
Work History
Recruitment Resourcer /Office Administrator
Trade Assist
01.2024 - Current
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
- Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
- Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Conducted comprehensive interviews to assess candidate qualifications and cultural fit within the organization.
- Hired employees and initiated new hire paperwork process.
- Continuously sought out professional development opportunities and industry knowledge, staying current on trends and best practices in recruitment.
- Ensured compliance with all regulations related to recruitment practices.
- Streamlined the payroll process by implementing efficient systems and reducing errors in calculations.
- Efficiently called all related candidates within CRM systems/Scout, ensuring accurate data entry for future reference and analysis purposes.
- Managed time efficiently in order to complete all tasks within deadlines.
Property Manager /Receptionist Administrator
Ray White Warkworth
02.2022 - 01.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Collected and maintained careful records of rental payments and payment dates.
- Coordinated appointments to show marketed properties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Handled complaints and questions, and re-directed calls to other team members.
Learn to Swim Teacher
Northern Arena
03.2020 - 02.2022
- Collaborated with fellow instructors to develop consistent teaching methods and share best practices for effective swim education.
- Boosted student swimming proficiency by employing creative teaching techniques and incorporating individualized lesson plans.
- Evaluated student performance regularly, identifying areas of improvement and adjusting instruction accordingly for optimal results.
- Supported special needs students by adapting lesson plans and closely collaborating with parents to ensure a successful learning experience.
- Led group activities designed to improve teamwork skills and foster camaraderie among students within each class level.
- Coordinated private lessons upon request, offering flexible scheduling options to accommodate busy family lifestyles.
- Promoted a fun learning environment by incorporating engaging games and activities into swimming lessons.
- Reduced class disruptions by establishing clear expectations for behaviour and reinforcing positive actions in the pool.
- Increased student confidence in water with gradual progression of skill-building exercises and personalized feedback.
- Provided exceptional customer service to parents, addressing concerns and providing progress updates on their child''s development.
- Assisted in training new instructors, sharing best practices, and providing constructive feedback to enhance their teaching abilities.
- Mentored and trained new swim instructors on best practices.
- Assisted with marketing and promoting of classes and services.
Waitress
Kuzina Resturant
01.2018 - 01.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Highest Achievement - Level 4 Certificate - New Zealand Residential Property Management
Skills
Online06.2023
Skills
- Office Administration
- Recordkeeping and File Management
- Customer Service
- MS Office
- Office Management
- Schedule Coordination
- Business Administration
- New Hire Onboarding
- Timesheet Processing
- Supplies Ordering
Languages
English
Native or Bilingual
Afrikaans
Native or Bilingual
Timeline
Recruitment Resourcer /Office Administrator
Trade Assist
01.2024 - Current
Property Manager /Receptionist Administrator
Ray White Warkworth
02.2022 - 01.2024
Learn to Swim Teacher
Northern Arena
03.2020 - 02.2022
Waitress
Kuzina Resturant
01.2018 - 01.2020
Highest Achievement - Level 4 Certificate - New Zealand Residential Property Management
Skills
Similar Profiles
LAI JUN YE (JASON)LAI JUN YE (JASON)
Cooker Operator at Trade AssistCooker Operator at Trade Assist
Byron DosdosByron Dosdos
Carpentry Apprentice (Hammer Hand) at Trade AssistCarpentry Apprentice (Hammer Hand) at Trade Assist
Iulia PopaIulia Popa
Lab Assistant at Trade Assist - Coca - ColaLab Assistant at Trade Assist - Coca - Cola