Karlene Joe

• Invoicing - Accounts receivable using MyTTM and Xero software.
• Processing client Invoices in SAP (Ariba)
• Processing of all Project Claims
• Maintaining billing accounts and records
• Investigate and resolve internal and external queries.
• Working closely with the Operations team on internal issues that relate to resourcing and billing.
• Identify and address client discrepancies
• Training new employees on MyTTM and Xero systems

· Customer Service

· Updating of employee records

· Checking & Finalising employee hours for Payroll

· Processing of Sales Claims in Salesforce

· Running Programming meetings with Supervisors

· Coordinating with Internal and External Clients

· Generating PO numbers in (JDE) Oracle

· Generating PO numbers in (JDE) Oracle

· End of month Profit & Loss with department accountant

· Database Updating

· Office Management

· Scheduling Internal & External Client Jobs into Smartsheet programme

· Checking of Booked in Line Reports

· Sales Data Entry into SAP software

· Product Investigation

· Sales Customer Service

General Office Duties